5 Simple Things You Can Do To Improve the Content Experience for Readers
Lisa Dougherty
Marketing Leader | Content Marketer | Brand Storyteller | Digital Strategist
Who doesn’t like to have a good experience consuming content?
I know I do. And isn’t that what we – as both a consumer of content and a marketer of content – all want?
What if you create such a good experience that your audience doesn’t even realize it’s an “experience?” Here’s a helpful mish-mash of easy-to-do things to make that possible.
1. Write with an inclusive heart
There’s nothing worse than being in a conversation with someone who constantly talks about themselves. Check your text to see how often you write the words – I, me, we, and us. Now, count how often the word “you” is used. If the first-person uses are disproportionate to the second-person uses, edit to delete many first-person references and add more “you” to the text.
You want to let your audience know they are included in the conversation. I like this tip shared in?Take Binary Bias Out of Your Content Conversations?by Content Marketing World speaker Ruth Carter: Go through your text and replace exclusionary terms such as he/him and she/her with they/them pronouns.
2. Make your content shine brighter with an AI assist
Content published online should look different than the research papers and essays you wrote in school. While you should adhere to grammar rules and follow a?style guide?as best as possible, you also should prioritize?readability. That requires scannable and easily digestible text – headings, bulleted text, short sentences, brief paragraphs, etc.
Use a text-polishing aid such as?Hemingway Editor?(free and paid versions) to cut the dead weight from your writing. Here’s how its color-coded review system works and the improvements to make:
Grammarly’s?paid version works well, too. The premium version includes an AI-powered writing assistant, readability reports, a plagiarism checker, citation suggestions, and more than 400 additional grammar checks.
In the image below, Grammarly suggests a way to rephrase the sentence from:
领英推荐
“It is not good enough any longer to simply produce content “like a media company would”.
To:
“It is no longer good enough to produce content “as a media company would”.
Much cleaner, right?
3. Ask questions
See what I did with the intro (and here)? I posed questions to try to engage with you. When someone asks a question – even in writing – the person hearing (or reading) it is likely to pause for a split second to consider their answer. The reader’s role changes from a passive participant to an active one. Using this technique also can encourage your readers to interact with the author, maybe in the form of an answer in the comments.
Improve your content and better the experience
Do any of these suggestions feel too hard to execute? I hope not. They don’t need a bigger budget to execute. They don’t need a lengthy approval process to implement. And they don’t demand much more time in production.
They just need you to remember to execute them the next time you write (and the time after that, and the time after that, and the … well, you get the idea.)
If you have an easy-to-implement tip to improve the content experience, please leave it in the comments. I may include it in a future update.
Read the full-length version?on the Content Marketing Institute blog for two more tips, including adding alt text to images.