5 Signs You Should Invest in 24x7 IT Infrastructure Support Now

Before we explore the best scenarios to invest in 24x7 IT infrastructure support, let's quickly understand why we chose to focus on this topic. ?

The stakes are high - ?

• The average cost of IT downtime per minute is $5600, which is $336000 per hour, confirms Gartner?

• Cyberattacks and data breaches cost $4.35 million, confirms Morgan Lewis?

• An average US company faces 12 incidents of IT and application downtime per year, confirms Veeam.?

With such high stakes, IT infrastructure security and system reliability are top concerns for every IT leader, don't you agree??

Ask yourself - ?

• Do you want to be another statistic??

• Do you want to risk costly downtime and security breaches??

• Do you want to compromise your organization’s reputation and trust with clients??

We can hear you saying NO!?

So, what's the way out? It's investing in professional 24x7 IT infrastructure support.?

This brings us to the heart of the guide - the best times to invest in professional 24/7/365 Helpdesk & Technical Support.???

Let the exploration begin.?

5 Signs to Invest in 24x7 IT Infrastructure Support Today!?

IT infrastructure management is evolving at incredible speed. ?

Businesses must adapt to the changing landscape to maximize efficiency and meet the company's bottom line.?

However, IT infrastructure management isn't a cakewalk. ?

There are various challenges you need to tackle. But with professional IT Infrastructure consultants by your side, you can overcome these hurdles easily.?

So, what are the signs that show you need professional 24/7/365 helpdesk & technical support? ?

Let's explore.?

#1 When You Don't Have IT Help Available at All!?

Without professional IT support, it may seem like you're saving some dollars off your IT budget, time, or effort, or that your systems are robust enough to function without assistance. ?

Or it may be at the bottom of your priority list.?

However, this mindset can lead to significant risks. ?

For instance, an e-commerce website that experienced downtime for even a few hours or the employees couldn't access their computers due to unresolved technical issues. This is where the value of IT support is most evident.?

In such a scenario, the best move is to engage with a team of professionals from IT Infrastructure Consulting services provider who are at your service 24/7.?

What changes with expert 24x7 IT infrastructure support??

The IT Infrastructure consultants offer round-the-clock monitoring, ensuring every IT issue is given equal weightage and resolved before it impacts on your operations. ?

With their proactive approach, you can avoid expensive downtimes and keep your operations running flawlessly. ?

#2 When Your IT Assets Management is Suffering!?

If your IT assets are outdated, unattended, or disorganized, it's an open invitation for prolonged inefficiencies, vulnerabilities, and risks. ?

Without proper IT assets management, inefficiencies will slip through the cracks, and cause unnecessary expenses, and security vulnerabilities. And this is just the tip of the iceberg.?

Surprisingly, very few IT leaders know how to manage IT assets effectively and whom to hold accountable when. ?

For instance, imagine missing critical updates or overspending on licenses you don’t need - All due to poor IT asset management. ?

At such times, it is ideal to invest in professional 24x7 IT infrastructure support. ?

What difference do IT infrastructure support services make??

IT asset management requires ongoing attention and expertise, they must be managed like your financial assets. ?

Professional IT support services providers ensure that your assets are watched, updated, and aligned with your business needs, keeping everything running as desired.?

With 24x7 IT support, your IT assets are always optimized, and your operations function seamlessly.?

#3 When You Realize Your IT Infrastructure is Procrastinating! (Low on performance)?

IT infrastructure powers nearly every element of your business today and if your IT infrastructure is low on performance, everything from productivity, security, and connectivity to customer experiences takes a blow.?

Most of the time, the root cause of the challenge lies in configuration - it's either outdated, misconfigured, or not optimized to meet current demands. ?

For instance, imagine trying to thrive in 2024 with an IT setup that’s stuck in 2010. ?

This mismatch leads to increased employee frustration, inclining delays in responses, and unhappy customers.?

In this respect, engaging with expert IT Infrastructure consultants proves to be a smarter choice. ?

What changes when you engage with a 24x7 IT infrastructure support partner??

The support professionals evaluate the current setup, identify the weak links, and understand your unique business needs. They then implement custom solutions to fit your system like a glove and drives business success. ?

The result? You wave a goodbye to outdated, misconfigured, or unoptimized IT infrastructure and embrace more efficient, reliable, and secure infrastructure.?

#4 When You're Aware IT Downtime Could Bring Your Business Down!?

• Fortune 500 companies lose 1.4 trillion annually to unprecedented downtime, according to Siemens' The True Cost of Downtime 2024 Report.?

• For SMEs, the downtime cost is about $1,670/minute or $100,000 an hour.?

• Although the downtime rate has reduced for data centers, when they occur, they take a huge toll on the IT budgets - according to Uptime Institute’s?Annual Outage Analysis for 2023.?

If you've witnessed a recent downtime or are aware that it can happen anytime soon, you're just sitting on a ticking time bomb. ?

Because when downtime occurs, the ripple effects are immediate and severe and quickly compound into major setbacks. ?

For instance, imagine your financial institution facing system outages causing transaction failures and customer complaints or a government agency unable to access important data, delaying essential public services.?

This is a solid sign to invest in IT Infrastructure Consulting services.?

How do professional 24*7 IT infrastructure support services make a difference??

The 24x7 IT infrastructure support team serves as the backbone to reduce downtime and provide prompt responses to maintain the overall health of your IT system.?

Along with responsiveness, it brings in-depth knowledge and continuous training to keep your team updated on modern technologies, preventive solutions, security threats, and best practices. ?

#5 When You Know You Have no Safety Net to Fall Back on if a Disaster Strikes!?

Are you prepared for the unexpected? ?

With no safety net to fall back on and no disaster recovery plans in place, a single IT disaster is enough to wipe out your critical business data and bring your operations at a standstill!?

This lack of preparation not only makes it hard to recover what was lost but invites out-of-budget expenses. ?

It may take months or even years to recover from unexpected events which impact on your revenue, customers, and the bottom line.?

For instance, imagine your marketing team building high-quality customer data for years only to lose the data to a system crash.?

Without reliable 24x7 IT infrastructure support in place, your system is vulnerable and exposed to irreversible damage.?

What difference do IT infrastructure services, solutions, and consulting partners make??

With an IT infrastructure consultant by your side, you enjoy a good night's sleep.??

They bring in thought-out emergency preparedness and response plans to not only save your critical data but also contribute to resilience and post-disaster recovery by minimizing the impact of a disaster.?

In a way, they prepare you to bounce back from the aftermath of a disaster while making your IT system more resilient than ever. ?

Long story short: ?

With IT Infrastructure Consulting services?guarding your IT infrastructure, you’ve got someone to have your back!?

Their priority is to - ?

• Ensure your IT system is running optimally, resources are optimized, and your end-users are satisfied?

• Understand your system's strengths and weaknesses ?

• Implement best practices for optimized performance?

• Implement full-proof disaster recovery plans ?

• Troubleshoot and resolve issues quickly?

• Prepare for the unexpected?

As the critical IT Infrastructure support takes care of your IT infrastructure, your in-house IT team can focus on the regular IT operations.?

Well, these are just a few of the many common scenarios in IT infrastructure management that demand your attention toward?professional 24x7 IT infrastructure support.?

Final thoughts...?

There is no substitute for having a qualified, highly responsive IT Infrastructure Support team. And nobody understands it better than an IT leader who has witnessed its negative impact on customer trust, revenue, and productivity.?

They realize that 24/7 IT support is the key to protecting the business and keeping the IT system in the best shape, irrespective of the challenges that arise.?

Realize its importance before it is too late. Invest in reliable 24*7 IT infrastructure support services today.?

This blog was brought to you by Integrative Systems - a reliable IT infrastructure consulting company based out of the USA. ?

If you're ready to get started with 24x7 IT infrastructure support or simply wish to know what's up with your IT system, drop us a line at [email protected] and our team of experts will get back to you in 2 business days.?