5 Reasons to Move Your Telephony into the Cloud

There are plenty of polls and research papers on this subject making the case for switching to the cloud. Yet here we are in 2020 and still there are businesses that have yet to make the switch to the cloud from their on premise voice platforms.

This is despite cloud computing having established itself as a normal aspect of day to day IT strategy. Security was a huge concern for businesses in the early days of cloud computing but this has been overcome.

Likewise, there has been some reservations about moving voice communications to the cloud from traditional on-premise systems. After all, voice remains an important channel for customers to communicate with businesses and so security, quality of service and compliance continue to be hugely important.

“Today’s businesses need communication and collaboration tools that are easy to use and designed to work together,”- Microsoft 2019

Companies that migrate to the cloud will usually benefit from:

• Capital savings
• Flexibility and agility
• Easier integration with a wide selection of apps
• Pay only for the capacity your business needs
• Improved security

Gartner has noted this year that UCaaS officially appears to offer better functionality than on-prem systems.

Traditionally, the idea of moving communications to the cloud was a very complicated one, with many tasks to be planned, from number porting to ripping and replacing old technology. However, many companies are growing more comfortable with the transition today and that the migration is becoming less of a challenge. 

If you are contemplating switching from an on premise telephony system to a cloud based solution, the above 5 reasons should provide more than enough incentive to take the next step.

Conveniently, Babble are able to assist companies looking to embark on a journey into the cloud for their voice systems. If you'd like to know more, please do get in touch.

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We build long-term relationships with our clients by taking the time to understand you, your business, your competition, and most importantly: your customers. With this foundation, we can take the necessary steps to transform your business to achieve the outcomes you want.