??5 Questions With..??

Each month I will be asking 5 questions to a member of Studio Retail Limited's?Financial Services, Compliance & Risk team..

November’s edition is with our Head of Business Risk and Controls -? Andy McCullagh

Question One - How has the role of a 1st Line Business Risk function changed over the years?

The role of a 1st Line Business Risk function has evolved over the years to become more focused on data analytics and evidencing positive customer outcomes, through improvements in data analytics, automated reporting and evolving regulations.?

Question Two - What are your 2023 Risk predictions??

• Financial services businesses will be held more accountable for positive customer outcomes through Consumer Duty.
• Visibility of the whole customer lifecycle will become integral to a Business Risk functions assurance programme.?

Question Three - How can systems or technology support Risk departments?

It will allow Risk departments to view the whole customer lifecycle and allow for more meaningful analysis against more demanding regulations.

Question Four - What is your favourite part about being in Risk?

It allows you to view a business from top to bottom and recommend the necessary improvements to help your Executive meet their strategic goals.

Question Five - Why should someone join Studio?

We’re part of a much larger and dynamic business now in Frasers Group, with a very exciting future ahead!

If interested in joining Andrew’s team we are currently recruiting for a QA Manager and Business Risk Analyst so please get in touch! You can contact me on [email protected] or visit our careers website for further details.