5 Questions to Help Your Team Make Better Decisions
Mark D. Orlic
Partner at PwC (On Sabbatical)丨AI Leader丨Driven by curiosity and collaboration丨Fascinated by the art of the possible
Start your week on a positive note with this Newsletter ?
Every week, I carefully curate inspiring articles and share my thoughts, accompanied by motivational quotes. I hope you enjoy this next edition of my Monday Motivation, and I eagerly anticipate hearing your feedback and suggestions for future topics.
This week I would like focus on the topic of leadership and, in particular, better decision-making.? In today’s dynamic and unpredictable business landscape, leaders are constantly faced with critical decisions that can shape the future of their organizations. From strategic pivots and major investments to navigating unforeseen challenges, the quality of our decision-making directly impacts our success. However, the pressure to make quick decisions, coupled with the overwhelming volume of information available, can often lead to suboptimal outcomes.
Today’s article, 5 Questions to Help Your Team Make Better Decisions, introduces a powerful framework of five key questions that can help leaders navigate this complexity and make more informed, strategic choices while also providing compelling real-world examples, including a financial services company that utilized this framework to successfully launch a new fintech platform and an executive who used it to make a life-altering career decision. By consistently applying these five questions, leaders can cultivate a more robust and resilient decision-making process, leading to better outcomes for themselves, their teams, and their organizations.
What Would Happen if We Did Nothing?
This question encourages proactive risk assessment, prompting leaders to evaluate the potential costs and benefits of inaction. By considering the potential consequences of maintaining the status quo, leaders can assess the urgency and necessity of the decision at hand. For example, are there potential market share losses, declining customer satisfaction, or missed opportunities that could arise from inaction?
What Could Make Us Regret This Decision?
This question forces leaders to consider potential adverse outcomes, including missed opportunities, ethical compromises, strained relationships, and reputational damage. By reflecting on past regrets and identifying recurring patterns, leaders can anticipate potential pitfalls and develop strategies to avoid repeating those mistakes.?
What Alternatives Did We Overlook?
This question challenges confirmation bias and encourages a more comprehensive exploration of available options. By actively seeking out alternative perspectives, brainstorming alternative solutions, and considering previously rejected paths, leaders can broaden their decision-making horizons and identify more innovative and effective approaches.
How Will We Know If This Was the Right Decision?
This emphasizes the importance of establishing clear success metrics and a robust system for tracking progress and measuring outcomes. By defining clear objectives and key results (OKRs), key performance indicators (KPIs), and success criteria, leaders can ensure that their decisions are aligned with their strategic goals and that they have the means to assess their effectiveness and make necessary adjustments.
Is This Decision Reversible?
This question encourages a more flexible and adaptable approach to decision-making, allowing for experimentation and course correction as needed. By considering the potential for change and the feasibility of reversing course, leaders can make more informed decisions, especially in rapidly evolving environments.
In today’s volatile world, the ability to make sound decisions is no longer a luxury, but a necessity for survival. The traditional “gut feeling” approach to decision-making is no longer sufficient. Leaders must embrace a more rigorous and analytical approach, backed by data and critical thinking. By incorporating these five powerful questions into their decision-making arsenal, leaders can not only improve their chances of success but also cultivate a culture of informed, strategic thinking within their organizations. In an era of unprecedented change and uncertainty, the ability to make sound decisions will be the ultimate competitive advantage.
Stay on the beat with me and have an amazing start to your week ?
Yours,
Mark
Source
Morris, S. (7 February 2025) 5 Questions to Help Your Team Make Better Decisions. Harvard Business Review. https://hbr.org/2025/02/5-questions-to-help-your-team-make-better-decisions