5 Forces Shaping the Future of Retail as We Head Into 2025
Stacy Berns
Founder, Berns Communications Group, The Retail Influencer Network, The Z Suite| Co-Founder The DealmakeHers| Board Member, Delivering Good|WPO Member| 100 Women to Know 2024 Honoree| Inc. 5000 Fastest Growing Company
As 2025 approaches, the retail industry stands at the precipice of transformative change. Disruptive forces across technology, consumer behavior, geopolitics, and business strategy are reshaping the landscape, prompting leaders to rethink priorities and pivot quickly. Here are five critical themes that industry insiders from the Retail Influencer Network believe will define the retail world in the year ahead.
1. The Rise of Strategic AI as Sustainability Takes a Backseat (for Now)
In a surprising turn, sustainability initiatives are being deprioritized by some companies in favor of a more immediate pursuit: building robust AI strategies. Facing uncertainty and limited resources, some companies have little choice but to strategically redirect their efforts towards high-priority goals with more tangible returns. While sustainability-focused business models remain a promising avenue, some firms are grappling with the challenge of achieving profitability at scale.
Simultaneously, retailers are investing heavily in artificial intelligence, appointing leaders such as Heads of AI to spearhead enterprise-wide strategies. Shareholders increasingly demand AI-driven efficiencies and ROI, elevating its importance beyond one-off solutions. For fashion and retail, AI must be seen as a foundational pillar integrated across operations, from demand forecasting to customer experience, rather than a reactive tool for specific problems.
2. The Ozempic Effect is Reshaping Consumption Patterns
The widespread adoption of popular weight-loss drugs like Ozempic is sending ripple effects through retail and adjacent industries, including hospitality. Fashion brands are adjusting their sizing strategies to reflect changing body shapes, while some high-end restaurants are seeing smaller check sizes as patrons opt for fewer courses and lower-calorie, non-alcoholic drinks instead of traditional wine and cocktails.
This trend highlights a broader shift in consumer behavior that brands across sectors will need to adapt to. For retailers, understanding these nuanced changes in lifestyle choices is critical for product innovation and marketing strategies.
3. Geopolitics and Trade Wars Return to the Forefront
The prospect of new tariffs under President-elect Donald Trump has reignited concerns about sourcing and supply chain disruptions. A renewed trade war with China could exacerbate existing challenges, especially if tariffs extend to other Asian nations, leaving businesses with limited diversification options.
Moreover, some insiders view Mexico as a high-risk alternative, further complicating efforts to secure stable supply chains. Retailers must prepare for increased costs, logistical hurdles, and the need for creative sourcing strategies to navigate this volatile terrain.
4. A Changing Luxury Shopper
Luxury retail is undergoing a significant shift, with major names like Gucci and Estée Lauder facing growing criticism for high prices that don’t always deliver commensurate value. This has created an opening for privately held brands like Veronica Beard and Nili Lotan, which are resonating with affluent consumers seeking differentiated and innovative offerings.
This "new guard" of luxury brands is capturing wallet share from traditional players by focusing on quality, uniqueness, and direct connections with their audience. Established luxury houses will need to innovate and adapt to maintain their relevance in this evolving market.
5. The Booming Potential of Retail Media
Retail media networks are becoming a significant driver of growth for retailers. Walmart’s recent earnings report highlighted that its media arm, Walmart Connect, grew 26% in the U.S., contributing significantly to the company’s overall operating income.
This rapid growth underscores a broader trend: retailers are transforming into media powerhouses, leveraging their platforms to deliver targeted advertising at scale. Retail media represents a lucrative revenue stream that can reshape the industry's profit models while offering brands a direct way to reach engaged shoppers.
What’s Next?
The retail landscape is evolving rapidly, and success will require agility, strategic foresight, and the ability to align with shifting consumer behaviors. Whether it’s embracing the power of AI, responding to geopolitical shifts, or tapping into new revenue streams like retail media, 2025 promises to be a year of change—and opportunity.
For leaders, now is the time to position their businesses to thrive in this dynamic environment, keeping one eye on the present and another on what lies ahead.
Corporate Communications | Corporate Affairs | External Relations | Media Relations | Crisis Communications | Issues Management | Public Affairs
3 个月You always have the pulse on the retail industry. Great insights and information. I too believe that AI is going to be a transformative technology to change how consumers browse, shop and pay.
Director / Head / GM – Retail Marketing & Strategy / Franchising | Luxury | Fashion | Lifestyle | E-Commerce | D2C | Growth Strategy & Business Transformation
3 个月Insightful Stacy Berns