5 Features that Make the Augmented & Connected Worker Indispensable for Frontline Workers

Glartek's Augmented & Connected Worker is a complete and versatile solution for businesses looking to optimize their daily operations. By centralizing information, digitizing procedures and tasks, and augmenting workers' skills, it is possible to improve your team's productivity and efficiency and streamline operations.

To achieve this, Glartek's digital solution tackles some of the key issues faced by organizations working in the manufacturing and asset-intensive industries. Below, we will highlight the five key features that are transforming the daily tasks of workers across the industry.

1. Augmented tasks

Lifting information from screens into the world around you

Nowadays, many industrial organizations still rely on paper-based files for work instructions and checklists. On the other hand, many businesses have taken a crucial step by introducing 2D, digital instructions. Nonetheless, it is possible to go beyond these text-based information formats. If not interpreted correctly, poorly designed instructions can lead to errors or result in high execution times.

To efficiently deal with these issues, Glartek has leveraged the power of Augmented Reality to simplify instructions and checklists. For instance, using augmented tasks, workers will see digital information (which can include text and images) contextualized into different locations, equipment, or shop floors.

This helps them understand exactly where tasks must be performed, what steps to take, and remain safe at all times. Training length can be reduced, executions are quicker, and workers are more autonomous.

2. Timesheets

Tracking the duration of tasks

Shop floor and field activities aren’t easy to track. Most organizations still use paper-based logbooks to track workers' working hours, but this isn't a practical way of recording individual tasks and their duration. Information is often stored in different paper files making it difficult to track, consult, compile, and ultimately review. As a result, managers can't have an overview of operations and extract information to assist decision-making.

To solve this issue, Glartek's solution includes a timesheet feature that provides managers and coordinators with all information related to the time spent on each process. This feature helps organizations track total working hours, active time, and extra time of teams and individual workers.?

As a result, it is possible to easily understand how long each task lasts on average, which steps take the longest, and compare the performance of different workers. Overall, this helps managers plan their upcoming tasks, review operational results, identify improvement needs, and organize teams’ schedules down to the minute.?

3. Skill Matrix

Visualizing Your Worforce's Skills

Identifying the progress of each worker's skills can be a strenuous task. Managers and directors can often end up gathering dispersed bits of information that don't allow them to see the full picture of what is happening inside their teams. To tackle this, Glartek proposes a digital and centralized skills matrix.

This is a great way to track the progress of different workers, their training needs, opportunities for upskilling, skill gaps and to manage teams and tasks. It also helps organizations to quickly identify which workers have the right skills for specific jobs.

For instance, imagine a manager who wants to create a new maintenance team that requires workers to have skills to deal with electrical equipment. Using the matrix they can easily filter through different skills and identify which workers are fit for the task. This feature solves any issues related to a lack of information regarding workers' skills, their progress, and their performance across different procedures.

4. Work Packages

Organizing your daily tasks

The Augmented & Connected Worker Platform helps workers manage tasks and procedures; however, ensuring that a specific set of different procedures is completed is still highly complex. To help workers manage their workload and ensure they complete the procedures required to complete a task, Glartek has introduced the Work Packages feature which combines one or more open issues to be executed all at once. ?

For instance, workers can select different processes that are dependent on each other and create a package. This allows workers to deal with several tasks simultaneously and to compile processes that include different teams or individual workers. A work package is a great solution for workers working on procedures that are part of a wider chain of events. Moreover, this is a feature designed to organize tasks that can be performed sequentially.

5. Visual Remote Assistance

A New Way to Contact Experts

In today's fast-paced industrial environment, many organizations have adopted remote assistance as a way to reduce traveling times and costs. However, they are still employing limited and inefficient video apps used for day-to-day communications.

To counter this, Glartek’s Visual Remote Assistance add-on has been designed with issues related to remote assistance in mind. Video sessions have been revolutionized to ensure that experts have the tools to help workers visualize what to do (including Augmented Reality to contextualize information, a zoom-in feature, a freeze screen option, text recognition, an in-app chat, and automated analytics).

Additionally, frontline workers can exchange files, pictures, and other media to ensure that important information can be shared and saved to prevent future issues and provide workers with increased autonomy.?

Overall, businesses can stop using unreliable platforms to hold video calls. No more making do during urgent situations or lengthy travel times for experts.

Learn more

Interested in learning more about the Augmented & Connected Worker Platform? Request a?free demo or talk to a specialist?to understand the full potential of Glartek’s solution.

Visit our?website?to?discover all our?case studies?and how we're creating a new reality in the industry.