5 Employee Engagement Tips for SMB’s - #3 Feedback/Creating an open culture

5 Employee Engagement Tips for SMB’s - #3 Feedback/Creating an open culture

Since the start of 2018 we have been consistently capturing feedback from employees on what they would like to see change within their business, to improve engagement. We’ve gathered data from our clients who are sized between 10-1,000 employees and work in industries such as, Recruitment, Telecommunications, Real Estate, Construction and more.

With this insight we plan to create a series of blogs that will allow you to assess whether your business should be investing or prioritising time into each individual area.

From reviewing trends, it was clear that Communication, Flexible Working, Feedback/Creating an open culture, career planning and recognition were all areas that employees felt were opportunities for them to become further engaged.

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#3 Feedback/Creating an open culture

As humans, giving and receiving feedback is absolutely crucial for our own development, both personally and professionally. It enables us to identify areas of strength and also areas of weakness. Once feedback is provided, we naturally set goals, create action plans and begin to make changes that we feel would improve situations. However, when we enter the work environment, the way in which we give and receive feedback begins to change. The fear of upsetting a colleague or saying the wrong thing to your manager, typically means that we end up with closed, rigid cultures.

The good news is that creating an open culture, where feedback is the norm and is used strategically, doesn’t require a high amount of financial and time resource.

As a senior business leader, ask yourself the following questions, to qualify if feedback and creating an open culture should be a priority…

· As a business do we have processes and systems in place that will enable employees to  provide feedback on how we could improve as a business and also, their employee experience?

· How regularly do we ask for feedback from employees and what is our approach to making changes off the back of that feedback?

You can download our Employee Engagement Tips for SMB’s below – this also includes some free advice on things to try as part of your communications strategy.

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Harry Wright

Employee Engagement and Client Delivery Consultant

Rencai Group

07341 662232

[email protected]