5 Simple Communication Strategies to Boost Your Team's Performance Business
A quick but important question for you
Out of 10, how effective do you think your communication to your team is?
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Because it’s your ability to communicate with your team that will make or break your business.
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I like this quote from journalist and author, Sydney, J Harris:
“The two words, “information” and “communication” are often used interchangeably, but they signify quite different things. Information is getting out. Communication is getting through.”
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And that’s the challenge – our clear communication getting through to our people.
How do you deliver your message in a way that not only cuts through but also has the desired effect?
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Here are 5 strategies and 5 examples to help bolster your communication to your team.
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1.????? Be Clear and Authentic
Clear and authentic communication is the cornerstone of effective leadership. Imagine you need to deliver difficult feedback to a team member. Instead of beating around the bush, opt for an honest and constructive one on one conversation. Use specific examples and offer guidance on how to improve. By being straightforward, you build trust, and you build respect.
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For example, John, the CEO of a tech startup, had to address a drop in project efficiency. He called a meeting and openly discussed the issue, encouraged team members to share their insights, and developed an action plan together. This approach not only improved efficiency but it also strengthened the team's bonds which was a nice additional outcome.
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Communication isn't just about speaking; it's also about listening. Empathetic listening is a superpower. When you listen actively and empathetically, you show your team that you value their opinions and concerns.
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For example, Sarah, a manager at a marketing agency, was dealing with a demotivated team. Instead of jumping to solutions, she scheduled one-on-one meetings with each team member. By actively listening to their concerns, she discovered that a flexible working schedule would boost morale. She implemented the changes, and her team's productivity soared. A simple yet effective solution for Sarah.
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Story telling is a powerful tool to engage and inspire. Sharing stories that are relevant to your message can capture your team's attention and make your communication more relatable and memorable, particularly if they’re personal.
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For example, Michael, a senior executive, needed to motivate his team to hit quarterly targets. Instead of bombarding and disengaging them with stats, he shared a personal story of overcoming challenges in his career. This humanized him and gave his team the motivation and belief they needed to hit their goals.
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Humour is a fantastic icebreaker, and it can be the glue that holds your team together. It can break tension, relieve stress, and make your messages more enjoyable to listen to and digest. Just remember to keep it appropriate and inclusive.
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For example, during a project launch meeting, Jenny, a project manager, lightened the mood by sharing a funny anecdote about a previous project's mishaps. This not only put everyone at ease but also made the team more open to discussing potential challenges.
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5.??????????????? Setting Deliberate Time Aside
A CEO of a retail chain realized that he needed to connect with employees at all levels, so he initiated a "Listening Lunch" program where he’d randomly select employees to join him for lunch. During these casual gatherings, he really listened to their concerns, ideas, and feedback. Not only did this improve communication and employee engagement, but it also gave him valuable insights into his company's operations.? This approach works for a business of any size.
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Another highly effective way to communicate with your people in this space is one on one mentoring – it’s THE most effective way to ensure clear communication to improve business performance. ?We’re so convicted about it that we’ve launched our new online program to help you slay the day and become the leader your people need you to be to give their best.?
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Effective communication is a skill that can transform your leadership style and create a more engaged and productive team to drive the achievement of your Vision.
By infusing your communication with authenticity, empathetic listening, storytelling, humour, and deliberate time to really listen, you can lead your team to greater success.
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I wish you every success on your journey.
Keep climbing.
Coxey