?? 5 Cs of HYBRID WORK (and 4 Action Steps)

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?? 5 Cs of #HYBRID #WORK (and 4 Action Steps) #Infographic

??? Hybrid work is the new normal for most companies, organized around the 5 Cs of Communication, Coordination, Connection, Creativity, and Culture.

?? COMMUNICATION

??? Communication challenges include technology snags, remote meetings, monopolized conversations, and barriers due to power, status, and language.

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?? COORDINATION

??? A level playing field between hybrid employees will ensure inclusion in all discussions and decisions, large or small.

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?? CONNECTION

??? Social connections are important for career advancement and personal well-being, and remote workers must feel they belong.

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?? CREATIVITY

??? Collective and individual creativity can be threatened due to lack of casual conversations, sidebars, and things that occur on-site.

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?? CULTURE

??? Employees need to be fully integrated to feel part of company culture.

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?? 4 ACTION STEPS

??? Ask each employee to grade each C, discuss the reasons for the grades, brainstorm how to address any problems, and develop and implement a plan to change them.

• EVALUATE: For each C, rate yourself between 1 (lowest) to 10 (highest) on how you think your remote or hybrid workplace, unit, or team is doing.
• ANALYZE: Identify the lowest C rating, analyze the reasons why, and make optimal benefit changes. Do the same for the next-lowest C ratings.
• PLAN: Starting with the lowest C rating, consider action steps to improve in this area.
• IMPLEMENT: Schedule to implement and communicate the changes needed, set key metrics to measure the effectiveness of the changes, and measure results periodically.

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Source: Adapted from Link; Infographic is mine. https://knowledge.wharton.upenn.edu/article/succeeding-with-hybrid-work-focus-on-5-cs/

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