5 Conference Call Etiquettes and Best Practices You Cannot Afford to Forget
The internet has enabled many collaboration tools to become accessible and affordable. It has also enabled communication across various time zones to become easy and seamless.
One such collaboration tool is conference calling. These business-related phone calls enable multiple professionals to get on a call and hash out important points and reach positive outcomes.
What is A Conference Call?
As the term suggests, a conference call is one in which several people jump on a call at the same time. Conference Call is also called Audio-Conference Call (ATC).
Such calls can have various permission designs. For instance, team conference calls will allow all people to present to participate in the call. On the other hand, conference calls where the senior management of a company briefs employees or shareholders are often ones where parties were joining in can only hear.
Thanks to advancements in technology, conference calls are no longer restricted to landline phones. They can also be VoIP calls carried out over the internet through apps like Enjay Synapse Outward Conference, Skype, Google Meet, and more.
Collaborative tools like call conferencing are no longer restricted to landline and mobile phones
How to Start a Conference Call?
The technicalities to start a conference call are simple. It’s a three-step process which is as follows:
Setting up the conference call – Choosing a date and time for the call.
Inviting participants – Sending participants an invitation with the call date and time, the PIN, and dial-in number.
Starting the call – At the specified time, participants dial the numbers and their PINs, get authenticated, and join the call.
There are many features that people can enjoy on conference calls like private roll calls, locking and unlocking the call, muting and unmuting their own and other lines, and even starting and stopping recording.
However, that’s just the technical part. There are many human aspects to consider and adhere to when you start a conference call. Some of the conferences call etiquettes, and best practices are as follows:
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