5 Big Picture Thinking Strategies for Middle Managers
Sindu Sreebhavan
Program Manager | Continuous Improvement & Innovation| Design Thinker | Business Architect | SAP | Management Consultant |Penguin Random House Author| Speaker
A few months ago, I did a survey among middle managers. The objective was to understand the major roadblocks in their career progression. To my surprise, a whopping 53% said it is the lack of big picture thinking that is coming on the way between their career ambitions and career advancement.
Improving big picture thinking is essential for those that are stuck in the middle management. It helps to contribute effectively to the overall success of the organization objectively. Here are five strategies middle managers can use to enhance their big picture thinking, visibility, influence and effectiveness in the organisation.
I have incorporated several take aways from my researches and surveys for my book Unlock Your Hidden Potential: The key to unlock your success in this articles.
In this article, I have incorporated some real-life examples along with the five strategies, to illustrate how middle managers can apply the outlined strategies in various organisational contexts, showcasing the practical implementation of big picture thinking in everyday scenarios.
1. Understand Organisational Goals
Actively engage in strategic planning sessions and immerse yourself in the organization's mission, vision, and goals. If the company aims to expand globally, understand how your team's activities can contribute to this expansion. Align your team's objectives with the broader organisational goals, ensuring that day-to-day tasks contribute to the larger strategy. Seek clarification on any aspects that may seem ambiguous. After that Break down high-level goals into actionable steps for your team.
John is a middle manager in a technology company. The organization's goal is to become a leader in the industry by expanding its product offerings. John has heard and read about in multiple communications from the company. So, even though the strategic objectives are mentioned in his project scope, he takes the initiative to work closely with his team to align their projects with this goal. He ensures that product development focuses on innovative features that set the company apart in the market, contributing directly to the organization's mission of leadership and expansion.
For instance, if the organizational goal is to increase market share, understand how your team's marketing campaigns contribute to this objective. When you ensure that each team member understands the broader context and how their work fits into the larger organisational strategy, your team's efforts are going to get noticed because of its alignment with the strategic objectives of the senior management.
When it's time for the management to lift someone to the senior management level, who would they choose - someone who think and act strategically like them or someone who think and act tactically a level junior to them?
2. Environmental Scanning and Industry Analysis
Regularly conduct analyses of industry trends, market conditions, and competitors.
As a middle manager in a retail business, Simi regularly scans the industry landscape. When she noticed a growing trend towards online shopping and a preference for sustainable products, she proposed initiatives to enhance the company's online presence and introduce eco-friendly product lines. By staying informed about industry trends, you position your team to capitalize on emerging opportunities and address changing customer preferences.
For instance, if your team operates in the technology sector, stay informed about emerging technologies and market shifts. This awareness allows you to anticipate changes, identify opportunities, and make informed decisions that align with the organization's long-term positioning. All these equip you to make big picture thinking a part of your communication, leadership and strategy.
3. Look out for Opportunities to Facilitate Cross-Functional Collaboration
Encouraging collaboration across different departments or teams within an organization is an example of big picture thinking. Leaders who promote a culture of open communication and collaboration foster innovation and efficiency, as employees can understand how their work contributes to the overall success of the organization.
My friend Chloe manages a customer service team in a telecommunications company. To improve customer satisfaction, she collaborates with the sales and marketing teams to understand customer pain points. By integrating customer feedback into product development discussions, she tries to foster collaboration across departments. This joint effort ensures that she can address customer needs comprehensively, contributing to increased customer satisfaction and loyalty.
You can initiate regular meetings with leaders from other departments to discuss common challenges and opportunities. Adi is in charge of product development. He collaborates closely with sales and marketing teams to ensure that customer feedback is well addressed and market trends are well studied for product improvements. This cross-functional collaboration fosters a holistic understanding of the organization, enabling you to make decisions that analysed the impact on the entire business, not just your specific area. Moreover, this collaborative approach fosters a culture of mutual support and a shared commitment to the organization's success.
It is important to notice that the meetings you organise are not the kind of meetings that set the schedule for the next meeting. Initiate and establish cross-functional projects or task forces to address complex challenges that require input from multiple departments. By developing a shared understanding of each department's objectives and challenges, you are in turn enhancing your big picture thinking skills along with your leadership potential.
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4. Invest in Employee Development
Rather than solely filling immediate skill gaps, big picture thinkers implement a comprehensive talent development and succession planning program. They support training programs, mentorship, and continuous learning initiatives, recognizing that a skilled and engaged workforce contributes to the team's and company's long-term success.
They also ensures that there is a pipeline of skilled leaders ready to step into their shoes, reducing the risk of leadership gaps and fostering continuity. There are many middle managers who look at succession planning as a threat to their own career progression. However, if you are a real big picture thinker, you will focus on upskilling yourself with the skills to excel in your next level, while upskilling your successor(s) with the skills to excel in your current level.
5. Scenario Planning and Risk Management
Develop contingency plans for potential challenges that could affect your team or the organization. Consider scenarios such as economic downturns, supply chain disruptions, or changes in regulations. By preparing for various outcomes, you demonstrate foresight and resilience.
Christine leads the production team in a manufacturing company. Upon reading about the possible onset of a war in another region, recognizing the potential impact of supply chain disruptions, she developed contingency plans for key raw materials. This included identifying alternative suppliers and negotiating backup agreements. Although that war didn't happen, when another unexpected geopolitical event disrupted the primary supply chain, Christine team was able to seamlessly transition to alternative sources, minimising production delays and showcasing the value of proactive risk management.
Being prepared for various scenarios demonstrates resilience and ensures that your team can adapt to unforeseen challenges. For instance, create a plan for remote work in case of unexpected events that could disrupt regular office operations.
Having a contingency plan is important, but reviewing and updating it periodically based on changes in the business environment is paramount. Engage your team in scenario planning exercises to anticipate potential disruptions and devise proactive strategies. Such measures not only improve your big picture thinking and leadership skills, but also your overall readiness and confidence to take on bigger roles.
5. Regularly Evaluate Key Performance Indicators (KPIs)
As a marketing manager, Jai tracks key performance indicators related to brand awareness, customer acquisition, and campaign effectiveness. Through detailed analysis, he identified a correlation between social media engagement and increased website traffic. He adjusted his team's focus to leverage social media channels more effectively, leading to a measurable increase in online visibility and contributing directly to the organization's goal of expanding its digital presence.
Beyond tracking your team's day-to-day metrics, regularly assess how these metrics contribute to broader organizational KPIs. If customer satisfaction is a company-wide goal, understand how your team's efforts impact customer feedback. Analyzing these connections helps you prioritize activities that align with the most critical metrics for the organization's success.
By implementing these strategies, middle managers can enhance their big picture thinking. This involves not only understanding the organization's overarching goals but also staying informed about the external environment, fostering collaboration across departments, preparing for potential challenges, and connecting day-to-day activities to broader key performance indicators.
When you cultivate a habit of frequently asking these questions and act on your answers, your appreciation towards yourself and your colleagues, and your commitment towards your profession increases.
Which of these strategies do you practice consciously at your work? What are your experiences, challenges and observations regarding it? Please share it in the comment section below.
This article is based on the research on the several Secret Codes from my new book?Unlock Your Hidden Potential: The key to unlock your success. Please like, comment and share this article with your colleagues and network, and spread the word.
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