5 Benefits of Social Networks at Work | Workology

The use of internal social networks within your organization has the potential to make a huge difference within your organization. They provide a way for employees to interact and develop as well as give leadership insight into who their employees are and what makes them tick. By interacting with their employees and paying attention to the employees’ interactions, leadership can use the information provided by their social network to improve employee experience as well as customer experience and benefit their company as a whole. Because social networks are dual purpose, the really do allow for a heightened level employee interaction and input.

Here are a few specific ways that social networks can benefit you and your employees:

5 Benefits of Social Networks at Work

Engage and Build Relationships

Leadership within any given organization should always be looking for ways to increase their employees loyalty and raise morale. Both of these things are likely to happen when employees are given resources to build relationships with their peers as well as leadership. Social networks allows your employees to branch out further than the immediate surroundings of their departments. They are able to interact and network with people in other departments that they don’t usually see. By empowering your employees to build these relationships, you strengthen your company as a whole when your employees feel better connected and more in the loop.

Communicate Effectively Beyond Email and Phone

Some phone calls go unanswered and some email unread. Through the use of a social network you are able to bring in a new channel of interaction that may allow for certain topics to be better addressed. Social networks often allow for more of a conversation and it is less likely for important topics to be missed or swept under the rug when they are all out there for the world to see.

Provide Companies with Trends and Analysis

An internal social network can provide endless information regarding employee satisfaction and other similar trends. The amount of data that is available to employers from employee activity, search and interests can help organizations learn more about employee interests, engagement levels, peak work times and productivity, and types of content and conversation drives the most interest from your employees. When that information is collected and analyzed, employers are then able to make necessary changes to increase satisfaction and capitalize on these trends.

Foster Self-Development, Learning and Discovery

Many employees want to be responsible for their own careers, paths and development. Social networks provide a great vehicle for learning and professional development. Social networks provide a basis for comparison, a time for self-development, reflection and thought. Employees can compare their careers, interests and activities with their peers, learning more about the opportunities that may be available within the organization and hopefully driving them to want to do more and work harder to get there.

Create, Elevate and Foster Organizational Culture

Employees are generally reminded on a daily basis the different programs and culture of the organization via email and other communication. A social network can function as a positive reinforcement of this information while also generating discussion around the topics and even encourage a deeper understanding.

As your employees become more comfortable with and internal social network and begin to use it more, you will see a lot of opportunity to make your company a better place. Your employees are what make your company successful so by listening, interacting and making efforts to increase loyalty and satisfaction, your employees will want to continue to use these networks to better their own experiences and benefit the company they work for.

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Filed Under: HR, Social Media

About Jessica Miller-Merrell

Jessica Miller-Merrell, is workplace change agent and author focused on human resources and talent acquisition living in Austin, TX. Recognized by Forbes as a top 50 social media influencer. She's the founder of Workology. Follow her on Twitter, @jmillermerrell.

Comments

1. mspatricia says
2. July 14, 2015 at 8:45 am
3. Social Networking at work helps in building sound professional relations, explore new opportunities and promote your firm. It is a good piece of write up with crux of social media benefits at work.
4. Reply
5. Deepti says
6. May 25, 2016 at 10:31 am
7. Really informative piece
8. Reply
9. Ramkumar Yaragarla says
10. January 14, 2017 at 1:40 am
11. Hi, There are significant benefits that can be reaped from social media at work through successive iteration of ideas and innovation.
12. Hi Jessica, I agree with you that social media sites are used for relationship building, fostering organizational culture and trends and analysis. Apart from this, internally it builds a sense of community among employees. It encourages them to have their own branding within the company.
13. Also,the area of knowledge management within companies is quite important. Social media can be put to good use.Employees can share explicit knowledge among themselves.Though, tacit knowledge is bit difficult.
14. Good points.
15. I liked reading through your post. Enjoyed it. Thank you. I will visit again. Cheers, Ramkumar
16. Reply
17. Larry Bradley says
18. May 18, 2017 at 5:59 am
19. Did you somehow miss the part where virtually no one uses enterprise social media once it is installed?
20. Reply
21. yukti says
22. January 5, 2019 at 6:20 am
23. Really informative and knowledgeable. Social media sites are useful in every manner
24. Reply
25. amit says
26. January 5, 2019 at 6:22 am
27. good points you mention here social media have lots of benefits everyone today in digital using it. informative one..
28. Reply

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