#484: Culture: What's It Like Where You Are?

The culture of an organization is often defined as: “the way we do things round here”. If you, as manager or leader, want to ensure that the way you operate reflects what you want others in your team or business to experience, then you should manage the 7 hidden signals of your business culture.

01. What is Culture?

Culture is sometimes used in a literal sense to mean the way an organisation's growth and development is ensured. In a looser sense, it is often used to mean, "the way we do things round here"...

02. Rites and Rituals

Rites and ceremonies are important events in the life of an organisation. They re-state in subtle ways the things that matter, even though their immediate commercial or practical benefits may be limited...

03. How Culture Develops

Rites and rituals are often started by the original founders and leaders of the organisation. Although their original purpose may be long gone, they continue because they are a link to the roots of the organisation...

04. Symbols and Slogans

Symbols and slogans are the signs of an organisation's culture. They have a huge impact on how an organisation is seen and sees itself...

05. 10 Examples of Company Slogans

Here are 10 examples of the slogans used by companies that reflect their values and culture...

06. Layout and Signals

What people see every day in their workplace, for example in the layout and design of offices, reveals the culture of an organisation...

07. Signals that Reveal the Culture of an Organisation

Culture is present everywhere you look in an organisation, sometimes sending the signals you want to send, sometimes not...

08. Climate and Atmosphere

Vincent Nolan says he can sense the climate of an organisation the moment he walks in the door...

09. How the Climate of Your Workplace Influences Profits

In a study of 19 insurance companies by Emotional Intelligence expert, Daniel Goleman, the climate created by the CEO's among their direct reports predicted the business performance of the entire organisation...

10. Language and Jargon

Cultural values are reinforced by the words people use each day...

11. The Use of Words in General Electric’s New Culture

In times of cultural change, new words may be introduced to illustrate the new regime, even if they are later abandoned when the new culture beds in...

12. Role Models

Role models are people who embody the values of the organisation's culture...

13. Thomas Watson and His Evangelical Belief

Thomas Watson is regarded as one of the greatest business leaders of the 20th century. He turned a small company producing weighing machines, International Business Machines, into the giant of the computer industry, IBM...

14. Stories and Myths

Stories and myths transmit important values of the culture. Stories define who is “us” and who is “them”...

15. The Cost of Education

Stories have a place in the cultures of all the great organisations...

16. A Final Word

Culture is the one thing people remember about your organization long after they have finished using your product or service. It's the impression they receive, the feelings they felt, and whether there is a warm or cold after-effect. As a leader, nothing is more important than being curator of your organisation's culture...

What Next?

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