#444: One-to-One Communication - How to Get On With Anyone

If you want to move up the ranks of masterful communication, you have to watch what you say to others. Not just in the showpieces of communication such as a presentation or a meeting, but in everyday interaction. Learn the rules of one-to-one engagement and you can quietly become an outstanding wizard of communication.

01. Be Kind

Whenever you engage with people, you always have two choices. You can communicate from a standpoint of appreciation or from one of fear...

02. Making Genuine Contact With Others

Many of the barriers in communications arise because we lack the skills and techniques to overcome our fears about making genuine contact with other people. So, here, from Richard Denny, author of "Communicate to Win", are 10 tips to help you break down the barriers.

03. Your Effect On Others

For many, communication is a battle that they have to win and words are their chief weapons of war. Harsh words can cut people deep and leave their scars for days if not years...

04. Asking "Why?"

Many false interpretations arise because, as soon as people start talking, we jump to conclusions based on previous experiences with the same person or because we feel more comfortable with our fixed opinions, or because we don't have the time and skill to listen...

05. Speak With Good Purpose

Speaking with good purpose means conversing with others in a positive, constructive and enhancing way. Such communication leaves people feeling better than they did before even if the news is not wholly good...

06. Why Are We Talking, Anyway?

Purpose can be defined as the reason for which something is done or created; its aim or intention; essentially its why.?Knowing why you are doing something may seem obvious, but it is something that is often taken for granted or not properly thought about...

07. Be Responsible

When master communicators speak and things go wrong, they don't blame others for failing to understand them. They stop and re-think what they said and did, working out where their communication went wrong and why the other person failed to get the message...

08. False Interpretations

The following categories of interpretation are likely to be false because they distort information from others to fit in with our own perceptions...

09. Know When to Stop

If you’ve ever attended a workplace meeting, you’ll know how hard it is to say nothing. Many people attend business meetings with the sole intention of talking, even if it isn’t relevant, or even if the point has already been made...

10. Sometimes You Can Say a Lot from Being Silent

Silence and well-timed pauses are essential parts of one-to-one communication...

11. Don't Interrupt

If you’ve ever eavesdropped on a conversation, you’ll notice that most people talk over one another. It resembles a contest more than a dialogue...

12. When Can I Interrupt?

There are a number of ways in which you can interrupt. Here are 18 different types...

13. Don't Gossip

Gossip is a particularly pernicious form of communication. It is idle, often indulged in merely to pass the time, and serves no real purpose other than to make ourselves feel better at the expense of others...

14. Laying Blame

When we find ourselves in interpersonal situations that have gone wrong, we tend to interpret the situation so that others get more blame than we do...

15. A Final Word

Despite all the paraphernalia of modern communications, all communication comes down to just you, the other guy, and how he or she feels when you're done. Practise the above 7 rules, so simple, but so rare, and you can move into the ranks of the communication greats...

What Next?

By engaging with this newsletter, you now have a valuable resource to enhance your e-learning experience.

With this foundation, you can expand your knowledge and skills using the learning materials available on ManageTrainLearn.

With over 22,000 resources across our six websites, including two that offer free downloads, you can take charge of your learning journey.

Commit to learning something new each day from MTL, and as you grasp it, reflect, practice, apply, and review it. Before long, you will master the skill with confidence.

Thank you for reading this edition of the "People Skills" newsletter, and best wishes on your ongoing learning journey.

And one last note.

In the spirit of promoting a freer, happier, and more enlightened world...

...please share this newsletter.

Thank you!

Manage Train Learn Is Now Selling Its Business - Find Out More Below

Are You Interested in Acquiring a Successful E-Learning Business?

As Eric approaches retirement, we have decided to put KSA Training Ltd, the parent company of Manage Train Learn, up for sale.

This sale includes all six websites, over 22,000 soft skills learning materials, and all 37 e-books that have generated over ￡1 million in global sales through our publishing partners.

Since the late 1990s, we have been leaders in Soft Skills e-learning, and there is now unprecedented global demand for "People Skills" training.

Currently, we provide our materials for free use and download, but a new owner could easily monetize our offerings through various channels.

If you are interested in owning a successful e-learning business with significant potential in a large market, please email us at [email protected] for more information.

You can also connect with us on LinkedIn, where we have over 1500 followers and more than 200 editions of the "People Skills" newsletter. Explore our channel here: https://www.dhirubhai.net/in/eric-garner-100a1b128/

For further details about Manage Train Learn, visit "About MTL" here: https://www.managetrainlearn.com/#/category-listing/147.

Eric Garner

Managing Director

KSA Training Ltd