4 ways talent development pros can leverage Generative AI to upskill learners

Generative AI is transforming the way we work and learn. Its time-saving benefits and ability to generate ideas and formulate prompt answers, as if explained by a human, can bring about positive changes to our economy.

Generative AI is all the rage in today’s business landscape. And it’s no wonder why. A recent report by Jobstreet by SEEK which focused on how Generative AI is transforming the global workforce, showed that on a global scale, there is a significant increase in the use of Generative AI.?

The same report revealed that half of Malaysians have used Generative AI to carry out personal or professional tasks. On a monthly basis, 44% of Malaysians use Generative AI, surpassing 39% of users globally. The three most common uses of Generative AI is to research and access information (58%), skill development (51%), and language translation (40%).?

In another report by the Adecco Group which surveyed more than 35,000 employees across 27 global markets, AI was found to have increased productivity levels among employees by helping them gain back an average of one hour from their daily working schedule.?

Over one fifth of the employees found that they saved between 45 to 60 minutes a day by leveraging AI, while another 20% stated that they saved between one to two hours of their dedicated working hours per day with the help of AI.

Generative AI should not be a missed opportunity for talent development solution providers

Recently,?more individuals and organisations are discovering the extensive benefits of Generative AI.?

Among the industries that is quickly picking up on the practicalities and benefits of leveraging Generative AI into their work processes is the talent development industry. They are using it to address the skills mismatch issue in Malaysia, personalise learning experiences of the talents they develop, and utilise Gen AI for a multitude of other reasons.?

To make a smooth transition in fulfilling Malaysia’s digital nation building agenda, the talent development industry plays a vital role in moulding today’s youths and workforce to get up to speed in meeting the current and future demands of Malaysia’s ever-changing business landscape.?

That said, here are four ways the talent development industry can leverage Generative AI to create a digitally savvy workforce and thus, achieve Malaysia’s vision of becoming a high-income nation.?

#1 Personalise the upskilling and learning needs of talents?

There are various ways in which solution providers in the talent development industry can leverage AI to improve the efficiency and effectiveness of their programmes. One of the most exciting applications of AI is utilising it to personalise the learning experiences and pathways of talents.?

For talent development solution providers that have conducted multiple upskilling programmes, AI can be used to analyse past data on individual performances, assessing talents’ preferred learning styles, and understanding the long-term goals of an organisation to uniquely tailor learning programmes that aligns with an individual’s learning needs and also the long-term goals of an organisation.

The level of personalisation not only makes upskilling less arduous for learners, but it also increases their chances of succeeding in their learning endeavours. By uniquely addressing their learning styles and preferences, they can fast-track their career progression while also fulfilling the needs that their organisations and economy needs.?

#2 Uniquely tailoring programmes to address career mismatches?

In a report published by Khazanah Research Institute (KRI), more than one-third of degree and diploma holders find themselves in a mismatched job.?

This can have long-term effects on their career advancements, as mismatched jobs can lead to career dissatisfaction, skill stagnation, and unrealised potential among the affected professionals.?

By doing so, it enables talent development providers to tailor programmes that align with market demands.?

This proactive approach ensures that development programmes are relevant and effective, to cultivate young Malaysians and working professionals to acquire the skills they need to succeed in an increasingly digitalised economy.?

#3 Streamlining content creation?

AI plays a crucial role in automating content creation for upskilling and reskilling programmes.?

By generating high-quality educational resources – such as interactive modules, quizzes, and case studies. AI allows organisations to produce up-to-date content quickly and efficiently.?

This capability not only saves time but also ensures that learners have access to relevant information that reflects the latest industry trends.?

#4 Enhancing collaboration?

Firstly, AI fosters collaboration among learners and industry professionals by connecting individuals with similar interests and goals.?

Through AI-powered platforms, participants can engage in knowledge sharing, networking opportunities, and mentorship programmes that enhance their learning experience.?

This collaborative environment helps build valuable connections that can lead to job placements and career advancements.?

Leverage the power of Generative AI to inspire talents to reach their utmost potential?

Generative AI is not just a technological trend; it is a gamechanger that is transforming the way various industries operate. The vexed question remains “Will AI take away jobs or rather augment them?”.

For the Malaysian respondents in the 2024 Jobstreet by SEEK report on Gen AI Usage, many were optimistic about the positive changes that AI-driven solutions would bring to their professional development and are willing to upskill themselves to adapt to these changes. Only 5% of Malaysian respondents were concerned that they would be made redundant in the job market with the prevalence of AI.

When utilised to their utmost potential, it is a powerful tool that talent development professionals can leverage to empower learners.?

It caters to the individuals’ learning needs and preferences, increasing their chances of succeeding in their professional endeavours and contributing to their organisations’ growth and Malaysia’s digital transformation goals.?