4 Ways to Effectively Build Rapport at Work
Dr. Grace Lee
I help leaders reclaim their competitive edge | C-Level Executive Coach. International Speaker & Educator | ?? 400K+ YouTube Subs | ?? Neuroscience Expert | Forbes Business Council | LinkedIn Top Executive?Coaching?Voice
Are there any coworkers with whom you get along the best? Consider this for a moment. If this is the case, it's likely that you two get along well and that talking to them comes naturally. Rapport-building is done for that reason. There we find interpersonal harmony, respect for one another, and a solid framework for cooperation and communication.
When colleagues have good rapport in the workplace, each person can truly do their best work and enjoy the time they spend with each other. It also ensures that they are working together to reach mutually beneficial outcomes, so that all parties walk away feeling valued, heard, and that they achieved their aims.
Building rapport is an important skill to develop. There are four powerful ways to help build rapport at work: demonstrate attentiveness, do some recon work to identify similarities, direct the conversation about them, and develop your appreciation.
Let’s look at each one further in-depth:
1. Demonstrate attentiveness
The first effective step in building rapport at work is demonstrating attentiveness. You want to show your colleagues that the most important thing to you is the conversation at hand.
You can do this through both verbal and non-verbal cues:
2. Do some recon work
No, we’re not talking about spying on someone or invading their privacy! This kind of recon work is just keeping your ears and eyes open about things that they share or demonstrate is important to them. You want to find some commonalities between the two of you. For example, perhaps their children go to the same school as you, or you have similar interests.
When you do this kind of recon work to find commonalities, you can identify what they care about — it gives you a glimpse into their core values. These values are what drives them and informs how they make decisions. It can be helpful, therefore, to keep these in mind when talking and building rapport at work. You will get a better understanding of where they are coming from.
3. Direct the conversation about them
People love talking about themselves, because we are all experts on our own lives! So, why not build rapport at work by opening up a safe place for the other person to talk about themselves. Let them be the star of the conversation! Consider these tips:
4. Develop your appreciation
One way to build rapport at work is by approaching each conversation with the mindset that everyone has a worthwhile trait. What is it about them that is worthy of praise? Consider it and find a quality that is interesting, unique, or impressive. Encourage and praise them in that quality. This will establish you as a trustworthy person who is on their side. Appreciating people builds rapport in the workplace because it makes people feel valued.
Remember, rapport doesn’t always come naturally. There may be some colleagues that you find it easy to connect to, but with others it takes some work. Implement these techniques and see how well you do at building rapport at work!
Now, if you are serious about taking your communication to the next level in your career or business, as a gift to my valuable readers like you, I have created a guide that divulges the top speaker’s success secrets on how to get your message across clearly and confidently on any platform.
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With gratitude from your #1 fan,
Grace