4 Ways to Drive Customers from Different Channels to WhatsApp Conversations

Have you made your WhatsApp strategy yet? Your customers enjoy using WhatsApp, so you should be available there for instant conversations.?

Along with setting up your WhatsApp API and an AI-powered chatbot, you need to plan a way to direct your customer communications from different channels such as a website, social media, SMSs, and emails to WhatsApp.

Here are 4 easy ways to drive WhatsApp conversations that might help you get started:

?1.?????Add a WhatsApp Chat Button to Your Website

Your official company website is the first channel you can begin with. Add a WhatsApp chat button on your web pages, so visitors can start conversations instantly. This will bring all those customers to WhatsApp conversations who visit your site from multiple channels.?

?2.?????Run Click-to-WhatsApp Ads

Use the Click-to-WhatsApp ad feature available on Facebook as well as Instagram. Run ads on these two channels with a clickable WhatsApp button.?

That way, whenever a potential customer decides to click on your ad, they can instantly start conversing with your business over WhatsApp.?

If you automate these conversations with an AI bot, click-to-WhatsApp ads will drive a higher number of leads and sales for your business.?

?Want to explore Click-to-WhatsApp ads? Here’s a full guide:

Click-To-WhatsApp Ads: Maximize Your Lead Quality and Digital Marketing ROI

?3.?????Add WhatsApp Chat Link to Your Emails and SMSs

You have been interacting with customers via emails and SMSs all this time. So, it’s obvious that you need to drive customers to WhatsApp from those channels as well.

Keeping that in mind, add WhatsApp chat links to your emails and SMSs communications. These can be your monthly newsletters, SMS marketing campaigns, or any other kind of communication.?

Gradually, more and more customers will start contacting you via WhatsApp only.?

?4.?????Include WhatsApp QR Codes in Your Offline and Online Communications

Get unique QR codes your customers can scan to reach your verified WhatsApp account for instant conversations. Use these WhatsApp QR codes across all your offline and online assets such as PDFs, brochures, offline ads, web pages, product packaging, loyalty cards, business cards, receipts, and others.?

All set for WhatsApp conversations?!

With these simple to implement methods, you can easily drive customers to WhatsApp for more engaging conversations.?

If you need help in getting your WhatsApp API or an AI-powered WhatsApp chatbot, let’s have a quick chat!

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