4 Tips for Improving Your Background Checks
Tammy Cohen, PHR, SHRM-CP
The QUEEN of Screen ?? Pioneer of Background Screening - GET THE WHOLE STORY with InfoMart & Career Wallet? - Influencer for modernization of Background Checks & Career Credentials for employers, candidates & consumers
Running background checks on candidates is a crucial step in the recruiting process. Making a bad placement can sour a relationship with a client or cost your company valuable resources. But background checks can be tedious and difficult to navigate; many states have their own specific laws and requirements, such as Ban-the-Box legislation. The following tips can help streamline your background screening processes.
Focus on what’s important
Background checks can be incredibly in-depth and comprehensive. Decide what your client will be most concerned with. Will they be working with sensitive data and handling transactions? Then it’s a good idea to run a drug screen, work history and education verification, and a credit history report in addition to a criminal history search.
Some aspects of a background check may or may not apply to your client. If the candidate will be handling finances, for example, you might choose to run a credit report check to see if they’re financially responsible. Or, if the candidate will be doing a great deal of driving, you could investigate their motor vehicle records for past incidents. However, a motor vehicle report isn’t necessary for an employee that wouldn’t be driving for your client.
Stay compliant
It’s crucial to follow all local, state, and federal guidelines when screening applicants. The Fair Credit Reporting Act (FCRA) outlines permission and disclosure requirements. The FCRA applies to all credit-reporting agencies, such as Equifax, but it also applies to those conducting background checks. You’re required to get a candidate’s written consent prior to starting a background check, and to notify them that the results will influence your decision-making.
There are also policies set forward by the Equal Employment Opportunity Commission (EEOC) that govern what information can be reported and how it can be used by employers. It forbids the use of ‘bright-line rules.’ An example of a bright-line rule is deciding to not extend an offer of employment if candidates have any prior convictions. Before deciding, the EEOC requires that you consider the factors surrounding the conviction. How old were they? How long has it been? Have they made visible efforts to change their behavior? How relevant is the conviction to the job? If a person has three DUIs, but won’t be doing any driving for the client’s company, are those convictions relevant?
Before taking adverse action (such as deciding against employment) due to the results of a background check, the FCRA requires that you notify the candidate, provide them with a copy of the report, and provide them the document “A Summary of Your Rights Under the Fair Credit Reporting Act.” This will give candidates a chance to dispute or explain the information uncovered.
Understanding the laws that surround background checks can streamline your process and prevent litigation in the future. The FCRA and EEOC exist to protect your candidates and your company from discriminatory hiring practices and unintentional biases.
Trust the experts
Protecting your company and your client while remaining FCRA and EEOC-compliant can be a challenge. When it comes to something as complicated and important as a background check, it’s a good idea in most cases to outsource it to an expert.
Some background screening companies are certified by the National Association of Professional Background Screeners (NAPBS), an organization that sets strict professional standards for the industry. Accredited firms comply with FCRA regulations. Using one of these organizations for your background checks can make staying compliant simple. There are many background check providers to choose from, though only 15% are accredited by the NAPBS.
If you choose to find a background check provider, look for one that has plenty of experience in your industry. They’ll be able to recommend services, have efficient long-standing procedures, and will know any applicable regulations inside and out.
Be responsible
Above all, the most important thing to remember is never to cut corners. Cutting corners on a background check can lead to workplace incidents and negligent hiring lawsuits; protect your company, your client, and the rest of your client’s employees. It’s up to you to match quality candidates with your client. Make sure your background check process is thorough, efficient, and compliant.
Attending Staffing World?
While at Staffing World, stop by Booth #217 and visit InfoMart’s experts. We'll be demoing quick, easy, and compliant background check services to suit any staffing agency. Receive a $25 Amazon gift card when you do a 10-minute demo of ASAP ID, InfoMart’s new mobile talent onboarding tool which allows applicants to initiate a background check with biometrically authenticated identifiers anywhere in the world.
Originally published at Staffing Digest?