The 4 tech trends shaping the employee experience in 2024
Global employee expectations vs. experience with sustainable technology by New Metrics

The 4 tech trends shaping the employee experience in 2024

In the ever-evolving landscape of technology, 2024 has ushered in groundbreaking trends that are significantly influencing the experience of employees in the tech industry. Thanks to these valuable insights from Rami Haffar , a visionary leader at New Metrics , we can learn from these transformative technologies and let them guide the change:

?? Hyperautomation: a new era of freedom for employees. Imagine a workplace where repetitive tasks are a thing of the past, and creativity and strategic thinking reign. This is the promise of hyperautomation. By integrating AI, Machine Learning, and Robotic Process Automation, hyperautomation is not just about efficiency; it's about liberation. Employees are freed from mundane tasks, paving the way for innovation and enhanced job satisfaction. In manufacturing, this means more automated and precise production processes.

?? Augmented connected workforce: breaking down barriers. The 'Augmented Connected Workforce' principle is revolutionizing work cultures. It ensures employees have instant access to crucial information, fostering an environment of agility and collaborative decision-making. This trend goes beyond technology; it's about shaping a culture where real-time data is key. For instance, retail employees using real-time inventory data can offer better customer advice, and field technicians access manuals on-the-go, boosting productivity.

?? Shaping responsible workplaces: a commitment to sustainability. The growing demand for socially responsible workplaces has put sustainable technology and platform engineering in the spotlight. It's more than corporate responsibility; it's about creating a work culture that values environmental stewardship. This approach aligns workplaces with employees' values for a greener future. From sustainable practices in data centers in the energy sector to smart mobility in transportation, it's a stride towards a more responsible corporate world.

?? AI Trust, Risk, and Security Management: ensuring integrity and security. AI Trust, Risk, and Security Management (AI TRiSM) is critical in today's tech-driven era, guaranteeing a secure and transparent work environment. In the financial sector, it means secure AI-driven transactions, while in healthcare, it ensures the privacy and security of patient data. AI TRiSM is fundamental in building a workplace culture that values ethical technology use, ensuring employees trust the technologies they rely on daily.


Conclusion. These four tech trends are not just reshaping the employee experience; they are redefining the very essence of how work is done in the tech sector. As these trends continue to evolve, they promise a more efficient, connected, responsible, and secure work environment for all employees.

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