The 4 Keys to Building a Brokerage in 2023 and Beyond

Building a brokerage in today's real estate landscape offers an incredible opportunity for sustained growth and success. However, to unlock its full potential, it's crucial to master four key elements: recruiting, retention, production, and profitability. In this post, we'll delve into each of these pillars and explore how they contribute to building a thriving brokerage.


Recruiting: The Lifeblood of Your Brokerage

Recruiting lies at the heart of any successful brokerage. Once an agent joins your team, all revenue-generating opportunities follow suit. Therefore, agent growth should be the top priority (Team-rages are an exception to this - the focus is more on leads, conversion rates and sides-per-agent than overall agent count). To achieve this, you need a system that consistently delivers viable leads—agents actively seeking a brokerage to join or switch to. Developing a compelling hook that captures the lead's interest and excitement is crucial - what does your brokerage offer that gets an agent to come talk to you.. Key performance indicators (KPIs) for recruiting success include the number of monthly recruiting meetings you can generate consistently, and the conversion rate of those meetings into sign-ups.


Retention: The Key to a Preventing Leaky Sieve

Recruiting agents is essential, but what good is a well-functioning funnel if you can’t retain agents? Retention is a critical factor for long-term success. Cultivating a strong company culture, providing comprehensive agent support, and leveraging advanced technologies and resources are some of the keys to retaining agents. Consider your offerings as a magnet that not only attracts agents but also keeps them satisfied, engaged, and productive within your brokerage.


Production: Success Multiplier

While agent count is significant, maximizing transactions per agent is a success multiplier. Offering the right support and resources enables your agents to excel and reach new levels in their careers. When you can achieve this, it's highly likely that you've also nailed the retention factors of culture and support as well. By empowering your agents, you create an environment where they thrive, contributing to their success and the overall growth of your brokerage.


Profitability: Monetizing Opportunities for Mutual Benefit

In a real estate climate marked by competition, margin compressing and the ever rising costs and fees, it's important to identify areas that can be monetized for a win-win outcome—particularly areas where agents are already spending money. By increasing the revenue generated per agent while also providing value to them, you not only boost your business's overall earnings, but its viability and resiliency in addition. This financial growth allows you to level up and provide the necessary tools and resources for your agents' long-term success. Consider services like done-for-you marketing, incorporating mortgage or title services, and offering education with continuing education (CE) credits or advanced training.


Running a brokerage presents an incredible opportunity for success in the real estate industry. However, to make the most of this opportunity, it is critical to master the fundamentals. By focusing on recruiting, retention, production, and profitability, you lay the groundwork for building a sustainable and thriving brokerage. These four keys serve as the foundation upon which you can unlock the full potential of your brokerage in 2023 and beyond.

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