4 key insights into the future of B2B events

In our inaugural session of Events About Events hosted by Nick Bennett , CCO & Co-Founder of TACK , we delved into the evolution of B2B events with industry experts Ashley Mauras, MBA , Director of Experience Marketing at Quantum Metric , and Jason Widup , the founder of Peak B2B Marketing .

The session was steeped with unique perspectives and insights on the key changes they've observed with B2B events - and how they will affect events going forward.

If you missed it or just need a refresher, here are 4 key takeaways:

You can also watch the webinar on-demand here

Defining the core of modern B2B events

B2B events are not what they were before.

At the very outset, our speakers illustrate that the very core of modern event marketing has evolved. It is now all about understanding your audience's evolving needs and meeting them head-on.

Changes in event expectations

The post-pandemic landscape has invariably altered the way we perceive and approach events.?“Attendees now value their time more than ever, demanding better experiences," says Ashley, emphasizing that companies need to elevate their event strategies, understanding that subpar experiences could deter potential attendees in the future.

To this end, Jason highlights - “One of the bigger changes companies are realizing is like, ok, this has to be a very attendee-focused experience - the attendees should be really at the center of the event.”

Events aren’t just events; they’re growth catalysts

Events should be structured around the customer's journey – from discovery to engagement and growth.

It's a reminder that events can be strategic levers in your growth plan. And guess what? In-person events can be especially impactful, providing that personal touch that might just push a potential deal across the finish line.

Retention and renewal through events

Even the focus of B2B events is evolving, it isn't solely on new acquisitions. Jason sheds light on the current trend in the SaaS world, noting, "Everyone's moving to a land and expand model... focused on expansion, retention, renewal."

Why are we observing this change? Because event marketers have realized that having their customers attend their events results in:

? Genuine testimonials: Their firsthand experiences carry weight, making them your brand's most authentic promoters.

? Organic interactions: They often become spontaneous salespeople, answering queries and sharing their positive experiences.

? Boosting retention: While events are great for attracting new faces, having your customers around not only validates your product but also reinforces their loyalty.

Love these insights? Register for our Events About Events series today - we've got more sessions coming up!