4 big points of Workplace Communication Basics

When we start looking at workplace communication it needs to be taken into account what can affect our spectrum of view on situations and reactions that we take. Also there are different levels of how to build a communication and business relationships.

The communication between us - Newsletter talks

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In this article:

First of all we will look on some communication basics, than will look on a Specialist and/or Employee spectrum of view and some tips of how to deal with difficult situations when it comes to Companies Culture level, than about win-win situation options base and some peace of information both to Job Seeker and Companies core team.

1. Most of all we look on each of life circumstances from three sides:

Experience - are we familiar with this situation, does we experienced it in our past?

How pleasant the situation is for us - are we taking it as enjoyable or not enjoyable?

And how easy or hard it is for us to change our habitual reaction on it?

Most of the time when a person thinks about communication skill improving it is related to such of feelings about one or several situations with people -

See something that were experienced before, it is not enjoyable and is hard to change.

It becomes very annoying and make you stressful. And here could be several reactions to it:

suffer, talk with someone else, talk with a person you have unhappy in relationships with or leave.

Of course, we can deal on that suffering is not a good option.

So we will take a look closer to other options - talking and leaving.

Point 2 is more interesting to you if you want to look on how to deal with some current workplace situation.

2. In any relationship we can look on the problem (everything that we rated as not enjoyable) as my personal responsibility to change, others person responsibility or our common task.

The problems in communication could start with two big moments:

1. we think that others need to solve it;
2. other person don't think so.

And here it is absolutely not needed to put your energy in talking to person your need or wish for several times. It will not lead you to different outcome, make a person angry and just waste your energy.

All struggles in communication has two sides - You and Other person. So, most of all it is your both task to work on it, overcome and see how to manage your personal emotions through this process to create a good solution.

However there could be also situations when it comes to Your Core values and needs. Here we are acting differently.

• If you were talked with a person about your needs and he or she don't make an effort to change their behavior it could mean that an individual has different priorities or needs that are more important to him or her to be accomplished and or not compatible with yours.

And when in the workplace or in other relationships with adult beings when it comes to decide Your needs or others persons needs, most of the time and it’s totally okay with that we choose ourselves.

Here no one is better or worse, you just are not suitable for each other.

Here is no need to continue relationships and upgrade your communication skills to improve what you say or how you act around a person to win this fight.

Because when you received a message that it would not be suitable for a person to make what you need and you continue pushing, it shows that you are not respectful to other side.

In a long term this attitude can play with you a very bad game.

Here you don't try to change an individual or yourself.

If this talk was with a companies owner or a client, you both choose to stop current cooperation and with this act show each other that are respecting needs and values of both.

If this situation is with your colleague, than more likely to talk about it with your Mentor or a Manager, so he or she can take it into account and try to solve the problem on the companies culture level.

If you figure out that others persons behavior is more likely to be included in this current workplace culture, than yours, you talk with a Manager and see in what time frame you can leave, so both side You and the Company has option to deal with needed task within the situation. Sometimes it is better solutions to all of involved sides.

If otherwise than a management decides of how to deal with others involved persons attitude.

First of all it could be suggested to talk about his/her needs and how they can or can't be implemented in the workplace. Maybe to transfer to other department, where a individual will feel great and satisfied. If there is no such option, than you do the same as talked before so no one has surprising situation with no job at the morning.

• If you were talked with a person and he or she is seeing that your needs satisfaction are not threaten to his or her needs and priorities, most of the time you can deal on what your actions will look like to create a win-win situation.

At this point you stay together and improve your both good feelings in these relationships.

Point 3 is more interesting to you if you are on new job search at the moment.

3.Even better is to understand your needs and wishes of what you expect from working together, and look for a place and people who already are showing your needed attitude and life-style within the company. And choose to work with those who are the same or need the same from relationships.

Point 4 is more relevant to you if you are on the recruitment process at the moment.

4. If you don't recognize or company don't shows their values and attitude in a workplace than you should definitely talk about it and ask about it in the first interviews with the companies representative.

And here sometimes you can and sometimes can't receive an answer, because of companies core teams home task to figure out and write down all the values, mission, vision of how we are dealing with work and what communication patters we are accepting here in our company.

If you see that companies representative can't give you an answer it also could be about him/her or about the company itself. In this situation you can't know is this current place okay or not okay with you through interview process. Here you can see it only on first few weeks or even months.

So, you need to decide are you willing to come into the company where people don't consciously understand what their behavior is and how it affects others.

A peace of homework to you:

Now, when we were looked on basics, you can think about - What situation do you have right now?

• Do you know what you need from the workplace relationships?
• What values, attitude and life-style is within the company or (if you are freelancing) shows your clients?
• What you are not okay with and were you talked about it with your manager, company owner (if it is a small one), some specific colleague or employee who you want to improve your communication with?
• And what answer you received?

In the next article ...

We will look on most common needs of people in different level in the workplace and how to make a communication better with them, if you see that companies culture is overall okay to you or you establishing it.

Have a great workday and see you soon, Lilita