30% Business Performance Improvements for a Finance Organization IaaS

Business Challenge

This financial firm offers a variety of advisory, consulting, and payment gateway services to business institutions and other organizations worldwide. The business applications and infrastructure faced downtime that impacted the business revenues.

Solution

• Assessment Focus: business critical applications and infrastructure to establish root causes of frequent service interruptions
• Off the back of the assessment, Fulcrum Digital’s solutions prevented the system downtime and ensured that the end-users did not face any issues while using the applications
• Consolidation of the firm’s internal monitoring tools to one platform with seamless monitoring
• Fulcrum now provides ongoing infrastructure management to keep the platform in a healthy running condition

Benefits

? With an end to failures and interruptions in services, regulatory fines for the firm were eliminated

? Business performance improved by 30%

? Analytics dashboard helped enable the firm to offer 40% faster resolutions