The 3 Ways People React to Change

The 3 Ways People React to Change

Hi everyone. Today I found a great article in Success that I know many of you will enjoy reading or possibly relate to. The original article can be found here -  https://www.success.com/article/the-3-ways-people-react-to-change - if you’d like to read the article there, or I’ve pasted parts of it here to share it. It’s well worth a read.

Even as adults, most of us don’t choose change. We get comfortable with our routines, our lives, our friends, our cocktail of choice, even our routes to work, and any detour can be a source of frustration, fear and stress—we prefer the security of what we know. But change is unavoidable, and how we react to it determines the outcome, good or bad.

For example, let’s say you have a 30-year-old shake shingle roof on your home, and during a home inspection you are told your roof has a slim to none chance of holding up through the winter rain. (Why am I using this example? Because I just wrote a big fat check to the roofing company!) What would you do?

There are usually three ways that people react to change:

? Be non-active.

These are the type of homeowners who find out they have a leaky roof but just sit back, singing the song, “It Never Rains in Southern California,” hoping that will make it so. Basically, they resist the change and choose to remain in denial. If I don’t address the issue, it’s not really there. It won’t happen to me, so I’m just going to continue to go about my business. Or they cop an attitude and say, It’s not fair. Why me? Either way, they don’t move forward and stay stuck. They are choosing the pay later versus now, approach—and pay they will.

? Be reactive.

The homeowner frantically starts calling the local roofers and feels the pressure to make a fast decision. They don’t have all the necessary facts but make a decision anyway to eliminate their immediate stress and worry. It’s a knee-jerk reaction. It’s the individual who finds out they may lose their job, freaks out, visits 30 placement agencies, and the following Monday they have a new job—but not really one that fits their skill set or talent.

? Be proactive and positive.

A few months back, the homeowners accepted how old the original roof was and started to do their homework. They asked all their friends and neighbors for recommendations, did research on the Internet about roof materials during their spare time and started interviewing roofers suggested by others. They prepared a budget and started saving for the new roof, which is scheduled to be put on before the rainy season begins. They put their focus on what they could do, focused on the positive outcomes and took action.

Obviously, the ideal way to deal with change is to be is proactive because you feel more in control. And the more we feel we have control over the situation, the less stress and frustration we feel. It doesn’t matter if it’s a roof, a divorce, a career restructuring or a diet—when we take charge of change, the journey feels more comfortable and ends up more rewarding.

Easy to say, but how do you choose to be proactive when it’s so easy to freak out or hide under the covers?

? Acknowledge that change is part of life. Nothing would exist without change. It’s inevitable. We wouldn’t even be born if our parents hadn’t changed (or grown up).

? Accept your emotions. Tell the truth on yourself to allow all your feelings. Cry the crocodile tears and release the energy as it comes up. Be patient, as it takes time to sort through all your emotions and adjust to change. Too often we skip over this step, shove our emotions down and that ends up slowing us down.

? Reframe the situation to see the positive. After I processed my sadness about having to relocate, I started to dream about the possibilities ahead. I could meet exciting new people, have updated décor in my bedroom and no one would know about that stupid thing I did in the 4th grade!

? Action is required because decisions, not conditions, determine your path. By deciding to move forward and trust the process, we put our focus on what is available. I took steps to learn all I could about the neighborhood, activities and school. By taking positive action, I was able to let go of my fears and move forward believing that everything will work out for the best.

And since change is constant, I recently had the opportunity to explore the steps once more when my husband and I decided to divorce. I chose to be proactive, cry my river of tears, focus on the positive benefits that come from speaking the truth and took the steps to move forward trusting that all our lives will eventually change for the better. And they have. It required I move again, but today, my world is spinning with wonderful possibilities.

Remember, every pot needs to be replanted now and again if it’s going to grow. Embrace change and continue to become the person you were always meant to be.

This author seems to write some great stuff and well worth following.

If there is any other info you’d like me to search out and share in the world of Professional Training and Coaching then please let me know. Or, if you have any other pressing needs in my area, feel free to reach out on  (0404) 056-788.

Thanks,

Steve

Greg Pritchard

Executive Business Coach / Change Leadership / Growth, Exit and Succession / Conversational Intelligence Coach (C-IQ)

8 年

Thanks Steve, I like the key points in the article but I always prefer that change should focus on the purpose and the customer outcome. Too many articles on change make change management seem like the purpose rather than the facilitator of purpose. Too many managers seek a change management outcome rather than a managed outcome that is service efficient with the customer needs paramount. If we want leaders, customer service staff and customers to manage their reactions to change then getting it right for the customer should be front and centre. Thanks for sharing. G.

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