3 Ways for Leaders to Engage with Frontline Staff
Catherine Mattice, MA, SPHR, SHRM-SCP
Workplace Bullying Expert ? TEDx Speaker ? LinkedIn Top Voice ? Culture Consultant ? Strategic HR Expert ? Abrasive Leaders Coach ? LinkedIn Learning Course Author ? Award-Winning International Speaker and Book Author
The new wave of employees entering the workforce has shown an increasing interest in building personal relationships with leadership. They want to know the person behind the leader making decisions that affect them.?
Though it may seem like another burden on top of the many things leaders are tasked with,? building relationships with frontline staff is an absolute necessity for creating a positive workplace culture.?
Leadership visibility creates a feeling of transparency and trust which in turn increases job satisfaction and employee engagement.?
In our line of work, we often work with a leadership team that is quite removed from the workforce. This creates a feeling of secrecy and takes a toll on morale and the work environment as a whole.
We’ve brainstormed a ton of ideas over the years with our clients to help bridge the gap between leadership and employees, so we thought we’d share a few with you:
A final piece of advice is to start the relationship building process when an employee is first onboarded. This is the time to send the message around how leadership interacts with staff - you want them to know leadership is on their side.?
We’ll be sharing a ton of ways to communicate company culture through your onboarding process on our upcoming free webinar, Using Your Employee Onboarding Program to Reinforce Company Culture . It’s on October 11th at 11am PST.?
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It’s part of a Culture Forward webinar series we are hosting starting September 14th,? to share anything and everything we know about ingraining culture into organizational systems to attract and retain valuable staff. Plus, each webinar is worth one SHRM PDC!?
Click here to learn more about our other programs and, of course, register for any or all of them!?
We hope to see you there!?
Sincerely,?
Rebecca & The Civility Partners Team?
P.S. As a bonus for our folks in CA, we are offering a free California compliant Harassment Prevention Training as part of the series, to ensure your workforce is all up to date.?
Managing Consultant @Luckyway Global Consulting LLC | ServiceNow Community Rising Star '24 | Deloitte + Accenture AFS Alum| CSA | CAD | 4 x CIS - APM, ITSM, ITSMPro, ITSMPro+, CSM, CSMPro, CSMPro+, HR, HRPro, HRPro+ |
2 年Great share and message Catherine Mattice, MA, SPHR, SHRM-SCP. Living and breathing Culture an organizational leadership imperative.
Still Serving to Enable the Warfighter | Defense Acquisition Workforce | Logistician
2 年Love the coffee cart idea!