3 ways to bring your process management to its next level

Effective process management requires a solid understanding of pain points, in-depth process analysis, industry benchmarking, process reimagination and a smooth collaboration of all involved parties, just to name a few. Business Process Intelligence (BPI) from SAP is the first to bring all these components into a unified set of solutions, combining deep process analysis with the tools needed for process re-engineering or creating entirely new and innovative business processes. It covers business process design, benchmarking, gap analysis, improvement, and process change management. Today we learn about how BPI has the capability to make your process management even more intelligent, accessible and alive. Let’s go.

Make it intelligent.

A process-driven business transformation supports organizations across all industries and dimensions to compare their status quo with target state and “as-implemented” versions of their business processes. You may gain an understanding of any variances in your systems, optimize the data collected in those systems, and pull it all together to reveal your story with the help of intuitive dashboards and investigative interfaces. By linking processes to operations, you can perform data-driven, end-to-end transformation initiatives based on conclusive proof. This way, you can unlock the information, visibility, and quantifiable numbers needed for continual growth and process excellence. All this is possible with SAP Signavio Process Intelligence .

SAP Signavio Process Intelligence is an integral part of BPI by SAP. The solution covers the latest process mining capabilities at scale, supporting smarter business decision-making by providing powerful fact-based insights into potential risks and continuous enhancement opportunities. It therefore enables you to identify hidden business value in your processes and data. SAP Signavio Process Intelligence allows you to run highly granular process analysis for actionable enhancements, create smart diagnostics to test bottlenecks and simulations, evaluate process change alternatives considering best practices, optimize business processes for robotic process automation (RPA), hyper-automation, artificial intelligence (AI) and machine learning (ML) as well as derive precise customer behavior for improved customer journeys. In the context of RISE with SAP, the solution further boosts your S/4HANA transformation to the next level.

Make it accessible.

When it comes to collaborative process management, SAP Signavio Collaboration Hub is at its very heart. This central meeting point enables effective communication across and within your company while securing collective knowledge and shared working efforts. The tool reinforces a true transformational change for businesses across industries and geographies. Users may utilize comments and sharing features, promoting next-gen collaborative and transparent working environments by leveraging a single source of process truth for the entire company. The Hub further drives an organization’s digital and cloud strategy through end-to-end transparency, including SAP S/4HANA migrations.

In short, SAP Signavio Collaboration Hub transforms the way your talents work together. It offers a holistic platform for harnessing the wisdom of the crowd to continuously innovate and optimize processes. This means it acts as a single source of process truth, providing you with live insights as well as giving your employees a company-wide and transparent meeting point to combine their work and expertise related to the business processes. With SAP Signavio Collaboration Hub, you can stay up to date with changes to your process models in real time and view any process content in a clear and simple way. It allows you to understand, track and manage joint projects and organize process content across the entire Signavio Business Transformation Suite, including SAP Signavio Process Intelligence , SAP Signavio Process Manager , SAP Signavio Journey Modeler , and SAP Signavio Process Governance . The Hub further drives initiatives across your enterprise by ensuring everyone is on the same page, streamlining presentations and providing easy-to-understand updates to all involved stakeholders. SAP Signavio Collaboration Hub can also be personalized. You can assign individuals to specific groups. These group-based entry points mean no more time wasted searching for the information relevant to the actual work. You may manage exactly how the Hub looks and feels across the workplace for specific user groups as well as curate your own newsfeed using subscriptions to the process models, conversations, or areas of work that are most relevant to them. By customizing the view of the Hub, you can structure your tasks for better clarity, and improve user satisfaction and productivity.

Make it (a)live.

While business leaders need to act fast in today’s fast-moving world, they require capabilities to better understand their critical business processes and to adjust and align all available resources across their organization – all in real time. Getting the right business insights is indeed complex and requires time as well as expertise. In this context, let’s focus on the BPI solution “SAP Process Insights”, since it supports getting measurable results and achieving business goals at scale – faster than ever.

SAP Process Insights represents a new solution providing you with continuous monitoring, assessment, and improvement of your business processes. It leverages your business processes and enables you to quickly and more easily evaluate your process performance based on facts, select transformation options, and directly execute process change. SAP Process Insights readily connects to your SAP ERP or S/4HANA system and instantly starts spotting process weaknesses and optimization potentials. The solution generates process improvement recommendations for automating or improving processes to yield performance enhancements at scale within less than 24 hours of starting the implementation. For seven lines of business and six end-to-end processes, SAP Process Insights covers 40 process flows, equivalent to 400+ individual metrics, 130 performance indicators as well as 15 of the most relevant business goals. More than 100 correction recommendations, such as configuration changes or master data fixes, are built in. Furthermore, SAP Process Insights delivers 300+ tailored innovation recommendations for SAP S/4HANA and SAP Fiori apps, as well as SAP offerings for situation handling, robotic process automation, and machine learning.

Wrap-up

BPI by SAP represents a true game-changer in various facets. The solution provides company-wide transparency through a single source of process truth, combined with granular live insights. Moreover, it embraces accelerated bottleneck identification while also promoting data-driven decision-making. BPI enables you to jump-start innovation by highlighting where traditional approaches can be upgraded and shape a better understanding of projects, tasks, and KPIs across teams through enhanced collaboration. All these capabilities support you to make your process management even more intelligent, accessible and alive.

We at Westernacher help you identify and tackle your specific business challenges. We are there for you. We are walking this journey together with you, keeping one objective in mind: helping you bring your process management to its next level.

Johannes Strasser, CoE Lead | Business Process Intelligence at?Westernacher Consulting