- Always write thank you notes. Handwritten is best. Leadership is about demonstrating gratitude, kindness, and thoughtfulness to those around you. Whether one of your?team members has gone over and above?on a project or you received a raise or a special introduction to a key contact, show your appreciation for the extra steps someone else took for you by graciously thanking them.
- Get that difficult [email, phone call, conversation, meeting, decision, discussion] out of the way first thing in the morning. Why let it hang over your head all day (or week or month)?
- Act now; apologize later. There will be times that you’re called to make a big decision or take action without having key information available or the opportunity to work through known channels or procedures. Do the best you can with what you know and take action. Even if things don’t go exactly as planned, you’ll very likely navigate the unexpected successfully and learn a lot along the way.
That’s it, you ask? That’s it.
Mommy Tantrum Specialist | Author | Speaker | Podcast Host
2 年Thank you for this reminder, Jackie! I still remember the (few) handwritten notes and cards I got from my boss and colleagues back in the corporate days... It did make a difference for me and it stood out in that flood of emails and online communication in general. So when I started organizing my virtual summits, I always made an effort to design and print a special card for the summit speakers and write a personalized thank you note by hand. As that famous quote goes, people will never forget how you made them feel. And this is a powerful way to make them feel special. What a beautiful reminder. Thank you!