3 Tell-Tale Signs That It's Time For Your C-Suite To Invest In Change Management Software
TOPP Tactical Intelligence Ltd
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FROM ADMINISTRATIVE BURDEN TO PMO EXCELLENCE
Having been in the field for 5+ years helping PMOs (Project Management Offices) build sustainable enterprise change governance structures, we know first hand that driving company-wide change through strategic initiative cascading and deployment is no easy task.
The journey is full of unexpected roadblocks and pitfalls that if not handled properly and with adequate senior level support, bring enourmous risk to your company. For this reason, thousands of companies each year attempt to drive business transformation but never get off the ground and eventually need to recalibrate their expectations in the following year's goal setting cycle.
In most companies, bringing change at the enterprise level is often characterised by late nights on the job accompanied by frustration and fatigue due to a poor change governance structure, lack of effective planning, a disconnected c-suite and failure to execute in key moments.
Consequently, such a work environment sends decision makers in a never-ending state of paralysis by analysis lowering employee engagement and morale to record levels.
Behind the scenes of all the pain and suffering are spreadsheets. Lots of them!
This includes offline spreadsheet-based databases requiring staff to collect, consolidate, reconcile and validate information which is then transferred into more offline tools for reporting (e.g. MS Word and MS PowerPoint). This manual process often extinguishes any hopes to deliver your change program on schedule and within a reasonable budget.
As the ever-increasing amount of information each staff member is required to manage creates more-and-more friction within your company when handing off data from one team to the next, delays in project delivery become inevitable.
Fortunately, PMO software when implemented properly enhances sense-of-urgency and sense-of-accountability throughout an organisation so the right people know what to do and when to do it. It offers a centralised point of collaboration easily accessible to all its users while giving birds-eye visibility into where risk of delay is present. This offers senior management who are not connected to the daily ongoing of activities the ability to quickly identify where their presence may be needed and zoom into the minute details with a couple of mouse clips. All of this without making one phone call or holding one meeting.
By having all the low-level tasks, exercises and sub projects aligned to your strategic initiatives and presentable in P-D-C-A (PLAN-DO-CHECK-ACT) format, you offer a low-effort opportunity for your C-Suite to be more hands-on in issue resolution and the confidence they need to step aside and let their team run with things once all ambiguity is removed.
From a cost savings point-of-view, a fine-tuned PMO governance platform will save time by eliminating unnecessary meetings, reporting and the overtime that results from it.
If you are not sure if your company should move to a central platform to govern your portfolio of change initiatives, we have put together this list of three pain points to help gauge your situation and take the first steps towards awareness.
If you suffer of any of these symptoms, then it is strongly recommend that you evaluate your current change management governance structure and consider migrating to a more cloud-supported model.
Of course, migrating your company's project portfolio to an enterprise collaboration-based platform is a big task in itself and needs the proper resources to do so. Keeping this in mind, be cautious before making your decision to purchase technology without the complete buy-in of your C-Suite.
For more information on this topic as well how to bring the PDCA project management discipline to your company see the white paper included at the end of this article.
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3 Tell-Tale Signs That Its Time For Your C-Suite To Invest In Project Management Software
The following three symptoms are clear indications that it is time to invest in enterprise change management software to reduce risk and increase efficiency of your company.
EXCESSIVE STAFFING
By having everything offline, it is more probable that things will we delayed as opposed to being completed early. It is also necessary that to account for the efficiency automation would offer, you need to provide extra staff. For this you have put together a big team of project managers, administrators and analysts dedicated to data validation and reporting. If you haven't done this, your staff is most likely feeling the pain which is showing in the unexpected overtime and contract extensions you are paying as things keep getting delayed.
UNPLANNED DELAYS
In addition to the financial costs from project delays is the impact on your staff's morale as stress levels increase when senior management begins to get more involved due to the sliding of the project timeline. It is here where excessive ambiguity and confusion about roles and responsibilities makes staff start questioning management's vision and their capability to plan. In these moments, your company lowers morale from:
KNOWLEDGE LOSS
Regardless of whether your PMO governance plan is effective or not, you will always be susceptible to being a victim of 'the forgetting curve' if you rely on offline tools to store intellectual property and know-how.
It is estimated that the average person forgets more than 50% of anything they learn if not put to practical use within 24 hours. This applied in the business world means that each time critical information is needed to be transferred from one team to the next, if it is not easily accessible to who needs it and when they need it, there will always be knowledge loss during the transfer/transition.
Some of the biggest areas where your company could be suffering include:
Founder & CEO, Group 8 Security Solutions Inc. DBA Machine Learning Intelligence
9 个月Thanks for putting this up!