3 Secrets to deal with difficult workplace situations !!
Deepak Jindal PCC ICF
SAP Director @ CGI | Leading Customer Success and Delivery | Executive & Life Coach | Author | TEDx Speaker
It’s Monday morning. The alarm clock rings. You bang your head trying to reach it; your arm, swinging across the bed, knocks the clock off the table onto the floor. You make it into the shower, but you don’t have any hot water. Your favorite breakfast cereal’s box is empty. You get stuck in bumper-to-bumper rush hour traffic. Finally, you reach at workplace and your co-worker greets you with," How was your weekend?" You probably end up replying," Great, how was yours?"
Do people leave their emotions at home and bring only brain at work? You get so stressed and focus on stress that you lose sight why you were stressed. People around you might be wondering and have their own stories about you," I knew, he never liked me", "Why he is always like that?"...
Now, let's stop and think! Separate yourself from emotional abyss and ask yourself these three questions :
1) Introspection
Consider the size of the matter, think about how other people would have reacted on similar event. Was it really the event or situation that upset you, or your interpretation of it? What if you took the same event and tried to interpret it differently? Do time-travel exercise, after 2 years how do you see this event impacting you? Does it has any value at that time?
2) Staying Calm
Best way is to declare time out and pull yourself out immediately mentally and physically. Another way is visualization exercise, where you can close your eyes and take deep breath. Imagine you being at a place of your choice like close to nature, beach with your favorite persons. Be there for sometime and count 10 to 1 and open your eyes.
3) Effective Communication with Co-workers
When you’re out of control, you’re probably so focused on your own problems and issues that you have little room left to communicate effectively with others. After Step 2, focus on listening others from where that person is coming. What he is going through? Listen to the emotions and feelings behind their conversations. Empathy gives power to listen effectively. The moment you start recognizing their emotions, your feelings of upset will wash away quickly.
Practice and share your experience !! Stay Safe .
-DJ