3 Reasons Why Your Operations Manager Shouldn’t Handle Your HR

You might be tempted to consolidate roles as you scale your small business.?

While getting 1 employee to create your graphics and manage your socials might work, you’ll want to avoid asking your operations manager to pull double duty and take charge of HR tasks.

Operations and HR should be handled by separate people to ensure your company’s success and your employees’ happiness.?

Let’s take a closer look at 3 reasons why you’ll want to keep these important roles in your business separate:?

Reason #1: Ops managers are not educated in HR?

Your operations manager is an expert at boosting productivity and reducing costs. But that doesn’t mean they’re an expert at hiring and retaining employees or protecting your business and team from costly blunders.?

Operations managers aren’t educated in HR’s nuances and intricacies like HR professionals are. They don’t have the same skillset, educational background and experience that HR pros do, so they’re less well-equipped to handle your HR operations.?

Reason #2: It’s putting 2 jobs in 1?

Operations and HR are 2 distinct, demanding disciplines that each have their own set of goals and outcomes.

Even though your operations manager may be a superstar, they’re still human. And like the rest of us, they’ll prioritize 1 job over the other.?

You need someone who is 100% committed to running your operations. And the same goes for your HR department. When you combine these roles, you practically guarantee that HR will take a backseat to operations.

Reason #3: Your employees need a separate advocate

If your operations manager is handling your HR, your employees don’t have a separate advocate. And this can lead to your employees feeling uncomfortable and unheard at work.?

Hiring an HR pro gives your employees an advocate they can turn to whenever they need. On the other hand, forcing your operations manager into an HR role makes it hard for employees to voice their issues, especially if they have an issue with the operations manager. Not only does this lead to breaks in communication, but it also leads to unnecessary conflict.

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Building a team with clear roles is a major step toward creating a thriving business. By entrusting your operations and HR to separate people, you give your employees a trusted advocate and ensure that your operations and HR are both prioritized. Looking for an HR pro to work alongside your Ops team? Book a call with me to learn more about how I can partner with your operations manager: https://careerpathwaysconsulting.com/connect-with-me/.