3 Quick Ideas About Giving People Tough Feedback They’ll Actually Accept

3 Quick Ideas About Giving People Tough Feedback They’ll Actually Accept

I.

If you’re uncomfortable being extremely direct and clear, you won’t be understood.

If you can’t be compassionate and non aggressive with your tone, then you won’t be heard.

The key?

Learn to be extremely direct and clear with your words AND compassionate with your tone.

That combination lets them know you’re coming from a good place, are on their team, and want what’s best for them while not skirting around the issue.

(Share this on Twitter)


II.

Is your goal to say what you want to say or have the person hear what they need to hear in order to change their behavior?

Two very different goals that require different approaches.

The problem is the more you wait, the more resentment and frustration build up… And the more likely you are to simply say what you want to get off your chest rather than what they need to hear.

The key to avoid that?

Give yourself permission to communicate as soon as something starts bothering you.

That way you’re still calm and are more willing to make the effort to have them hear what they need instead of you needing to get out what’s on your chest.

(Share this on Twitter)


III.

No one naturally wants to be confronted, but often we have to confront someone about a behavior of theirs.

A trick is not to confront them, but to make it feel like you’re confronting a behavior of theirs together.

Instead of “Why are YOU doing this?!”

Try “How can WE figure out why this is happening?”

If you want to avoid people’s egos getting defensive, it’s one of the best ways to do so.

(Share this on Twitter)


Question for you:

What’s a tough piece of feedback you need to give someone but are holding off on it because you’re unsure how to approach it and how they’ll respond?

Instead of waiting, figure out how to say it directly and compassionately as if it’s a joint effort of you and them against a part of them they want to improve.

(Share this on Twitter)


Who dares wins,

Itamar

要查看或添加评论,请登录

Itamar Marani ? Mindset Coach的更多文章

社区洞察

其他会员也浏览了