3 must-haves to be an ideal software partner for home service marketplaces

As we've discussed before, there is an important disconnect between home service professionals and the consumers who are looking for them. Home service professionals tend to spend their time on the road and on the phone while consumers are looking for them online and on their apps.

That's why home service marketplaces are so important. They bridge the gap between pros and consumers by giving pros an online presence and a way for consumers to send them job requests. Marketplace infrastructure software like Jobox enables those marketplaces to make these connections between consumer and pro even more relevant and expeditive. Then sometimes, the wrong partner can decrease the efficiency of the marketplace. So today, let's talk about the 3 must-haves that make a software company an ideal partner for home service marketplaces.

1. Trust and Transparency

When working with home service marketplaces as a software company, ensuring data speed and accuracy is paramount. When all parties have access to the same data at the same time, they can work together more efficiently. It also introduces a higher level of trust between pro, marketplace and consumer from the get-go.

2. Focus and Complementarity

As a software partner, your main objective is to provide your customer with highly specialized infrastructure to complement their product offering. Since many home service marketplaces have focused on the consumer experience until now, having a partner that specializes in the pro experience is highly valuable to them. Similarly, for companies that have focused on user experiences, working with a partner that specializes in artificial intelligence for data parsing and matching is crucial.

3.? Innovation and Forward-Thinking

Most industries struggle with the status quo. The biggest players in an industry tend to evolve at a slower pace to maintain balance and growth. The downside is that end users then miss out on optimization and growth opportunities that would come from faster innovation. Working with her software partner who can introduce that innovation quicker and more efficiently is an incredible asset. This is especially true for home service marketplaces since the skilled trades have digitized much slower than other industries due to the nature of the work and the fact that pros are always on the road.

At Jobox, we work hard to make sure these three must-haves are part of our mission and what we deliver to our home service marketplace partners every day. But don't take our word for it, here is what our demand partners have to say about why they love to work with Jobox: