3 Must have quality for success in sales
Sales as a profession is considered difficult and challenging, some do it with passion some manage to scrape through as there is not a better alternative according to them.
However, there are three qualities when cultivated one can do much better in sales. What are they?
- Ability to handle rejection and the ability to ask
This is the most important of the three qualities. However senior or experienced one may be in sales one has to be prepared to handle and accept rejections, one has to keep on asking and keep their ego at bay, seller's market is an extremely rare situation and if you are in one consider yourself extremely fortunate for there is less trouble and extremely unfortunate as you will not learn the art of sales :)
You may have to show courtesy to somebody much junior and endure tantrums which may seem very much unreasonable at that time, but in the end, it is all worthwhile and I say this with experience and so will the seasoned salesperson too.
2. Persistence a Never Say Die attitude.
Once you have learned the habit of accepting a "No" one more habit is very crucial and that is to keep on trying. You never know when you might get the breakthrough and how big that might be.
Winston Churchill has given an ingredient for success he says "It's the ability to go from failure to failure without the loss of enthusiasm". Persistence is magical and again I say this experience no one knows where will be that turning point
3. Selfless solution-centric approach
Customers love people who selflessly try to give solutions. The first thing a competent salesperson does is to listen completely and then suggest the best possible solution. Once the trust is built and established then there is long term business potential and business through referral also.
A salesperson who keeps on harping about their product, or services are generally avoided unless there is no option for the customer . Don't we do the sale thing ourselves?
While there may be many qualities these 3 are crucial.
Covid or a normal situation the customer is still a human being with the same emotional and behavioral traits and certain fundamental requirements do not change.
Sales can be made fulfilling with some alignment. Happy selling
Director at ALLTECH INDUSTRIES INDIA PRIVATE LIMITED
2 年Ravichandran, thanks for sharing!
High-impact People Manager with experience in HR Operational Excellency | People Strategy | HR Transformation | Performance Management | Workforce Planning | Due Diligence | Culture Change
4 年True sir, persistence & patience is the key to success
Marketing Manager at Fluidra India - Cepex Valves
4 年Building excellent interpersonal relationships is the utmost and vital quality to be successful in Sales. Accept others what they say and do what you ought to do. Be positive in talking and show humility. You are sure to Win your project. your friend, S.Sekar, Chennai, India
Founder & CMO - 360 Solar Technology
4 年Great ?? These are basic and assential qualites should be have.. I would like add on if person having the habit of making pipeline... It will be helpful. And sales is 10% Communication and 90% conviction...if person strong on conviction, sales is easy and enjoy it