3 lessons from a Zoom call
Craig Davis
I write really good LinkedIn comments ?? | Currently looking for a new Customer Success Associate role (DM me)
Friday, 7:50am
January 19th, 2024
Mom and my baby brother are home.
Mom turned on the heat in the basement a minute ago.
Baby bro is sitting on a mat while Mom combs his hair.
My salad with organic apples, walnuts, and cilantro is in the kitchen.
It's cloudy and expected to snow today. 31 degrees here in New York.
Going to talk about 3 lessons from a Zoom call.
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A connection wanted to chat and she set?a Zoom call.
What time did the call happen?
You wouldn't believe this.
It was 2:30am EST in the morning.
After getting home from work at 1:36am.
It went well.
Here are 3 lessons from my Zoom call:
1. Be patient with who you talk to.
Ever felt nervous speaking to a connection?you don't know for the first time?
I did.
You don't know about the person on the other side.
Speak slower.
Mention you are thankful for the call and you are nervous.
Adjust as time goes on and wait until the person finishes speaking.
People will respect your patience.
2. Focus on the topic and answer questions.
There was one thing mentioned in the chat:
"You have to be that connection people are looking for."
People want to connect and chat with you.
Stay on topic.
Don't interrupt.
Do this and you have a nice back and forth without wasting time.
3. Adjust when things go wrong (and it will).
What happened was the free Zoom call ended.
And my connection let me know.
So we started again.
And my connection wants to meet in real life.
Treat your connections well and they would like to meet you in person.
P.S. What lessons did you learn from your Zoom calls?
Consultant in Marketing and Communications strategy. This also includes execution of initiatives from PR to events and Social Media Experience in Africa & Asia in Communications & Marketing
9 个月No Zoom calls this year- but Teams with connections already established. I like your advice about being patient with the person you are speaking to. Don’t interrupt. Wait for them to finish and then jump in. That’s how one would communicate face to face anyway so should be no different on a Zoom call. Thank you for the advice Craig Davis. As you say, I appreciate you.
Enabling client business excellence & resilience | Governance & Risk Optimization Champion | Internal Audit | Risk Consultant | Founder | Hyper focused on driving bespoke client / value-centric results
10 个月I have learned that it is ideal to have video on. It makes it more personal connecting with the person and being able to read facial expressions to connect engagement with tonality and serves as more feedback. This helps to understand the person better and adjust oneself, if necessary.
I help B2B founders build their brands on LinkedIn ??Freelance Social Media Manager
10 个月Listening is more important than speaking in Zoom calls, Craig. It drives the conversations accordingly.
Does LinkedIn Know You're a Top Leader? You Handle Business, I’ll Handle the Growth! LinkedIn Writer | Content Creator | Storyteller
10 个月I haven't had a Zoom call yet this month, but I have one scheduled for this coming week. As a remote interpreter, I use what is called a pre-session when introducing myself, which involves stating some basic guidelines regarding the flow of conversation. We politely greet both parties, and this kind of interaction is very much applicable on Zoom. Staying on topic is crucial, as it resembles the scope of the interpretation. Like on Zoom, active listening and note-taking are essential during the calls. Patience pays off, leading to clear communication, and both parties can be satisfied at the end of the call. The same thing applies to Zoom calls, except that I have never had the chance to meet my clients in person yet. Thank you for sharing Craig Davis ??
Content @ Clerk Chat ?????? I changed careers in my 40s. You can, too. ?
10 个月Think it depends the purpose of a zoom call, Craig! Work related or networking?