3 Housekeeping Trends You Should Consider for 2023

Here are three housekeeping trends that can assist you in optimizing and expanding your hotel business.

1. Sustainable Housekeeping with Eco Practices

The first housekeeping trend is sustainability. Sustainability is more than a trend; it’s a global necessity. According to Skift Research, 83% of travellers believe sustainable travel is vital. As awareness rises about the environmental impact of hotel practices, upholding sustainability should be every hotel’s focus in 2023.

Here’s why:

·????????Going green reduces adverse effects on the environment.

·????????You will win the goodwill of guests and fulfil their expectations.

·????????Hotels that go green lower costs through better use of energy and resources

Housekeeping is the best department for quick and easy implementation of sustainable, eco-friendly practices. Start by embracing automation and reduce your hotel’s carbon footprint by enabling 100% paperless communication. The next step is to ensure your housekeepers use green, non-toxic cleaning products, creating a safer environment for both staff and guests.

Going green will result in fewer complaints from sensitive guests, cleaner rooms, and lower housekeeping overhead. You can also introduce towel and linen reuse programs, allowing guests to indicate when to change their sheets and towels.

In many hotels, guests can skip daily housekeeping for perks such as complimentary breakfast and drinks or a discount voucher. Word of caution: before introducing this initiative, discuss it with your staff. Many housekeepers complain about the unsanitary conditions of the rooms that are not cleaned regularly. Avoid greenwashing, too – pretending to be eco-friendly just for appearances’ sake is more likely to upset guests rather than inspire them.

Besides being bad for the environment, greenwashing negatively affects a hotel’s reputation, so be sure to prove your claims and legitimately support sustainable behaviour.

2. Using Technology for Housekeeping Training

Another trend in housekeeping is using technology in training. No matter how experienced your housekeepers are, ongoing training will improve their performance, keep them engaged at work, and expand their skill set. Training is necessary for the seamless onboarding of housekeepers; ensure not to neglect your veteran staff.

What is the best way to cover both? Leverage technology. Create digital content that helps trainees reference instructions whenever they need a refresher or detailed guidance. Photos and videos deliver the best training results because they clearly define work goals and show staff how to achieve them – all in incremental, easily manageable steps.

Start with photo tutorials for housekeeping tasks full of visual particularities: what a made bed should look like, how to stack towels, fold the sheets, etc. Photo instructions can also be used to showcase presentations in hotel rooms and dining areas and show how to wear employee uniforms. When training new staff, videos are great for expediting onboarding.

Create short and straightforward videos featuring the most effective cleaning techniques and the results expected from the housekeeping staff. Your videos can also show how to stay safe by maintaining the cleaning equipment and adequately using cleaning products.

?3. Implementing Robotic Help

This housekeeping trend is soaring at the moment. The market size for service robots in the healthcare and hospitality sectors is projected to grow by 942 million USD from 2020 to 2024 (Technavio, 2020). Hotels that have implemented robotic infrastructure are experiencing the following benefits:

·????????Relieving employees from mundane tasks

·????????Decreased risk of human error

·????????Improved work efficiency and productivity

·????????Increased customer satisfaction

In housekeeping, robotic devices help perform repetitive tasks, such as vacuuming, mopping, and disinfecting floors in public areas. Some advanced robots can even clean toilets and collect used towels and sheets. Robots that deliver heavy bins of fresh linen to the appropriate floors are great for reducing strenuous manual labour.

Increased guest expectations regarding health safety protocols are another excellent case for using robots. Unlike humans, robots cannot transmit or spread germs and viruses. Some have been specifically engineered to disinfect surfaces exposed to germs or bacteria, which is critical in the post-COVID era.

Although robots can deliver a greater degree of accuracy and consistency, it’s essential also to value the skills of housekeepers who can quickly adapt to unanticipated situations and use their experience to solve problems on the spot.

Adopt and Adapt to Create an Unstoppable Housekeeping Team

These housekeeping trends help you to make your housekeeping team unstoppable. Your housekeepers are an essential part of the hotel and play a key role in achieving guest satisfaction, so empower them to do their best with the right tools and support.

If you're considering housekeeping services and need some guidance, we're here to help you. Please feel free to reach out to us a +91 86609 35817 | [email protected] Also, visit our website www.prowessifm.com