3 Easy Tips To Remember Your Client’s Name

It’s terrible when you can’t remember someone but when it’s with a client’s name it’s not only embarrassing it can cost you a sale. These are some of the ways to help you remember a name.

TOP 3 TIPS TO HELP REMEMBER CLIENT NAMES AND LEAD TO MORE SALES

Your potential clients are busy, busy, busy.

Like you, they have so many distractions and noise competing for their attention all the time. But there is one word, considered the most important word to use in sales to get a person’s attention!

It’s their name! Sounds simple, right? But so many entrepreneurs forget to use people’s names.

I’m here to tell you, you MUST ALWAYS, ALWAYS, ALWAYS, use your client’s name.

BUSINESS CUSTOMER ETIQUETTE 101 – YOUR CLIENT’S NAME

Why is using a person’s name so important to your business?

Because it’s the quickest way to build rapport and with customer time so limited, it’s the most effective way to start that relationship and build the trust that’s so crucial to sales.

I’m personally terrible with names, so here’s my super simple tip. When entering a potential sales conversation, always have a pen and paper! Write down your client’s name – that’s number one. Number two is to use their name frequently.

Using a person’s name lets them know you are listening to them and that you want to help them. “Honey” and “Sweetie” or “Dear” does not build trust!

And it’s actually quite condescending to many people and here’s why: “Dear, I have the perfect solution for you!” or “Kelly, I have the perfect solution for you!”

If you’re Kelly, who are you most likely to do business with? “Kelly, I have a [CONTINUE READING HERE...]