3 Communication Mistakes and How to Fix Them
Heena Mansuri
Marketing + Communication Specialist at LTIMindtree | Author of "The Joy of Missing Out: Embracing the Benefits of Saying No"
The tools you have to keep someone’s attention in this distraction-ridden world are becoming ever more valuable. Yet the single most important tool you have to keep someone’s attention, It’s how you speak. Yet as we communicate more and more, are we also taking the time to ensure we communicate better?
Take a moment to think about how your communication impacts you on a daily basis. We all express ourselves, make first impressions, and make money by saying stuff - whether it’s with a job interview, funding pitch, sales call, or a casual conversation that evolves into an opportunity. Nobody wins by communicating poorly. Nearly everyone - from CEOs, to high school students, to everyone in between - often struggle with the same three primary communication mistakes.
Founder of Genuine Knowhow goes on to demonstrate how people can tackle each of these three main challenges kinesthetically, by creating and embedding new habits through muscle memory and using your body in a different way. Practicing these three kinesthetic drills will radically change both what you say, and how you say it.
Issue #1: Ditch the Filler Words
Filler language is actually not a problem in and of itself. It’s a symptom of not being in as much command of your language as you could be. Ever catch yourself saying filler words such as um, like, kinda, sorta, basically, or literally? The solution is to practice and develop a precise command over what you’re saying.
The Drill: Finger-Walking
Instead of telling yourself “don’t say um,†Take your fingers and let them walk across a surface and choose each and every word specifically as your fingers walk along. Selecting each word you say intentionally will help you master the skill of linguistic precision, after which you’ll be able to leave the drill aside and retain that precision - without using filler words.
Issue #2: Ditch the Jargon
The second biggest communication mistake people make is not using language that you can see and taste and feel. Take, for example, this company description: “We see to leverage the power and efficiency of resistance training outerwear to drive more effective workouts over the length of any given workout.†Are you compelled? It recommends dropping the technical jargon and use language that connects with people.
The Drill: Use Words to Paint a Picture
Play around with language. Challenge yourself to put your message into a metaphor or story in a way that it connects to people. It helped the company from the example above transform their description to this: “If you're exercising on the moon would be easy? And if you're exercising on the bottom of the ocean, would be hard? Our pants help you feel like you're exercising on the bottom of the ocean, but you're actually on the moon.â€
Issue #3: Ditch the Mode
The third way, People mess themselves up a lot as communicators is that they tend to go into a mode. Lawyers, academics, scientists, and even startups all have a mode. In high pressure situations, they use less of themselves to communicate, becoming more monotone or static.
The Drill: Silent Storytelling
Here it recommends channeling your inner karaoke queen: practice lip-syncing your presentation while channeling your best Milli Vanilli or Britney Spears. Use all of your body and all of your facial expressions, but only mouth the words. Try it for a while, and then add voice back into it. "I promise when you do that all of a sudden you experience your voice and a different more varied way,â€
As communication and sharing frequencies increase in the face of mounting competition for attention, there’s no doubt we can all benefit from communicating more effectively. The first step is to identify one thing you can improve on as a communicator— it could even be something you do well that you want to do even better.
What’s one way you’d like to improve as a communicator? Share your thoughts...
Thanks for reading!
Heena Mansuri
Source : https://www.entrepreneur.com/article/289279
Stratège en développement des affaires avec Linkedin & Sales Navigator ? Formateur agréé avec UFC | Optimisons vos relations d’affaires, bonifions votre processus de génération de prospects bien +????
7 年Emmanuel B. Lepage Je crois que c'est un article que tu vas aimé!
CEO, TechUnited:NJ | Founder, BetterFutureLabs, propelify
7 å¹´hi Heena Mansuri. im glad you like my article. it seems a little deceiving though to put the attribution all the way at the end where it's likely missed. would you add to the top of this article something like "The following was originally published by someone else, here: <link> "so that's it's more clear to your readers? Thanks!
Freight Coordinator at Cadia Mine
7 å¹´Yes! Ditch the filler words! I don't mind if there's a pause before your answer, it shows you're thinking before you speak. But you'll lose me if your answer is full of filler
SVP of Jack Link’s Operational Excellence & CoManufacturing
8 å¹´Thank you for the post Heena. Power in the drill for filler words. That is excellent!