3 Common Mistakes in Change Management

3 Common Mistakes in Change Management

Kylie Denton Kylie Denton

Kylie Denton

Leadership Development Programs, Executive & Leadership Coaching, Strategy Facilitation, Best Selling Author, Speaker

发布日期: 2022年12月16日
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I have previously shared a great tool I use for change in teams or business. It is called the ADKAR model. It is a goal-oriented management model that guides individual and organisational change. If you have not seen that yet, you may click here to read all about it.?

There are a few common mistakes that I see leaders make when managing change that I thought I would share.??

Here are 3 that stand out:?

  1. Ignoring the root causes of employee resistance:?the more a person thinks their current work habits and patterns will be disrupted, the more resistance you are going to see.?There is a model called the Kubler-Ross change curve, which was developed by the same person who developed the 5 stages of grief Dr. Elisabeth Kubler-Ross. She found that when people go through a change they go through the same stage of emotions. Check the Kubler Ross Change Curve here?Kübler-Ross’ Five Stage Change Curve Model – all you need to know (userguiding.com)??
  2. Not asking for or incorporating team feedback:?leaders need to be constantly seeking feedback on the real-time effects of the change. That is why we say every piece of communication needs to offer a feedback loop. It is an excellent way to gather data and make adjustments.?We often talk about continuous improvement in organisations, and this is how we do it. Let us make the change and pivot where we need.?
  3. Inconsistent leadership involvement:?I believe inconsistent sponsorship is the #1 reason change initiatives fail in some companies I have worked for. Sponsorship is both action and position. Anyone who has direct reports affected by the change is automatically a sponsor.?

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Michael McKenna GAICD

Executive Leader | Strategy & Operations | Transformation | Customer Experience | Project Delivery | GAICD

2 年

Completely agree Kylie. Great share for the beginning of 2023. I also believe that leader lead change is critical. Supported by, and leveraging skilled change practitioners, it is so important that leaders are clearly articulating the vision and the desired ‘behaviour shifts’ (particularly role modelling the new world) . Sponsors need to be able to step up to the plate, create the desire for change, help remove roadblocks, influence, secure resources (I’m not talking just about ‘change resources’ either), govern and ultimately take accountability for delivering and sustaining outcomes delivered. I’ve seen many wonderful sponsors do this well and unfortunately, many that simply are not effective, despite their senior leadership positions.

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John Alleyne PMP ACC

2 年

I love your 3 Common Mistakes in Change Management Kylie Denton This resonates well for me working in Project and Program Change. Thanks for sharing.

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