3 challenges to overcome to succeed in digital transformation

As we continue to run at light speed to be digital, we should always look back, consider and measure our success. A brief conversation with one of the industry's leaders in Insurance, suggests that mental attitude, customer focused and platform is the order of the day!

To overcome the above challenge, we need to strive for the following:

1.Transform minds and build discipline - Aim for 11 stars to achieve 5 star experience.

2.Listen to your customer’s intently but don’t necessarily obey all of them.

3.Partner to build platform - understand who can help you get there. They must be hungry, humble and able to work with one another.

Thanks to insights from @Irving Sequeira!