3 Challenges to Hybrid Work — and How to Overcome Them

An improved work-life balance is the greatest advantage for hybrid and remote workers, yet many employers still struggle with managing teams that are not in close proximity. Leaders must recognize this challenge and ensure that managers receive the necessary training and time to develop the skills required to navigate this new landscape.

Scheduling: While studies have identified the most common in-office days, the focus should shift from how often employees are in the office to why they need to be there. Its not just about showing up on the right days; its about being present when needed for critical activities like training, collaboration, and supporting colleagues. Leaders should emphasize the importance of understanding the purpose behind office attendance rather than merely tracking the frequency.

Culture: Building and sustaining corporate culture goes beyond a physical setting—its a mindset. Employees who are committed to upholding the companys vision will do so whether theyre in the office, at a client site, or even on PTO. Leaders have a responsibility to continuously communicate and promote the company's vision and culture through consistent messaging, recognition, and engagement, regardless of where employees are working.

Productivity: Managers need to move beyond simply tracking how busy their team members are. Instead, they should focus on understanding what employees are doing and how they can provide support. Checking in on employees to offer help and guidance is far more effective than requiring them to prove their productivity through unnecessary reports and updates. The goal should be to encourage positive outcomes, results, and deliverables rather than merely monitoring activity.

Unknown Challenges: Managing remote teams can be challenging for managers who feel disconnected from their employees day-to-day activities. However, by shifting their focus from what the team is doing to how they are doing it, managers can offer more meaningful support, guidance, and opportunities for skill development. Recognizing that managing remote workers may require a different approach, its crucial for managers to receive the appropriate training to adapt to this new dynamic.

In conclusion, leaders and managers must adapt to the evolving work environment by focusing on the why rather than the when, fostering a culture that transcends physical spaces, encouraging productivity through support rather than surveillance, and embracing the unknown by equipping themselves with the skills needed to manage remote teams effectively.