23andMe Data Breach Exposed Sensitive Genetic Information of Millions
Indian Cyber Security Solutions (GreenFellow IT Security Solutions Pvt Ltd)
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In a significant data breach, hackers gained unauthorized access to sensitive health data and raw genetic information of millions of 23andMe customers through a credential stuffing attack. The breach, which went undetected for five months from April 29 to September 27, impacted an estimated 6.9 million users.
The compromised data includes health reports, ancestry reports, DNA segments, and potentially self-reported health conditions and family information. The attackers exploited stolen login credentials from other data breaches to access 23andMe accounts, downloading raw genetic data and accessing health reports related to predispositions, wellness, and carrier status. Additionally, self-reported health conditions and settings information may have been exposed.
For users who opted for the DNA Relatives feature, the hackers potentially scraped their DNA and family tree profiles. This includes ancestry reports, matching DNA segments, location information, ancestor details, and profile pictures.
Initially, 23andMe reported 14,000 breached accounts, but the actual impact extended to millions through features like DNA Relatives. In response, the company implemented stricter security measures, including mandatory password resets and the introduction of two-factor authentication.
The breach triggered legal action against 23andMe, leading the company to modify its Terms of Use to limit class action lawsuits. Despite the legal challenges, the company claims that these changes aim to streamline the arbitration process for individual claims.
The stolen data, including information for 1 million Ashkenazi Jews and 4.1 million people in the United Kingdom, was posted on various platforms, including the BreachForums hacking forum and the unofficial 23andMe subreddit.
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23andMe disclosed that the threat actor downloaded or accessed uninterrupted raw genotype data and potentially other sensitive information in user accounts. This includes health-predisposition reports, wellness reports, carrier status reports, and self-reported health condition information.
Customers using the DNA Relatives feature may have had additional information exposed, such as ancestry reports, matching DNA segments, self-reported location (city/zip code), ancestor birth locations, family names, profile pictures, birth years, and details in the "Introduce yourself" section.
As a response to the breach, 23andMe required all customers to reset their passwords on October 10, approximately one week after detecting the attack. Since November 6, the company made two-factor authentication mandatory for all new and existing customers to enhance security and prevent future credential-stuffing attempts.
The incident, occurring last year, resulted in numerous lawsuits against 23andMe. To address these legal challenges, the company updated its Terms of Use on November 30, introducing provisions that make it more challenging for customers to join class action lawsuits against 23andMe. The company asserts that these changes were implemented to make the arbitration process more efficient and understandable for customers.
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In conclusion, this substantial data breach underscores the vulnerability of sensitive genetic information and emphasizes the crucial need for robust security measures in handling such data. The incident raises concerns about user privacy and trust in genetic testing services, prompting a broader conversation about the standards required to protect personal data in the digital age.