21st CENTURE CONTINUOUS EMPLOYEE TRAINING & HOW TO DEVELOP EFFECTIVE EMPLOYEE TRAINING PROGRAM:
Ajith Watukara - MBA, BSc - MASCI-Australia - CCMP-USA
Global Supply Chain Leader - Transformation & Operations | Lean Management Experts | Certified Digital Transformation Catalyst | Six Sigma Master Black Belt | Corporate Adviser & Trainer | Recruiter
“We now accept the fact that learning is a lifelong process of keeping abreast of change. And the most pressing task is to teach people how to learn.” - Peter Drucker
#. EMPLOYEE DEVELOPMENT ACTION PLAN OF HUMAN RESOURCES DEPARTMENT:
When productivity and quality grow, profitability also rises. The?Association for Talent Development (ATD)?revealed that companies offering a formalized training program increase their profitability per employee by 218%. They also found that these companies had a 24% higher profit margin when compared with others spending less on training.
#.Employee Training Benefits:?
“The illiterate of the 21st century will not be those who cannot read and write, but those who cannot learn, unlearn, and relearn.” - Alvin Toffler
Benefits for the employee:
Benefits for the organization:
1.?Retention rates?significantly increase as employees are likelier to stay with a company that offers career growth. According to?research 70% of employees would be less likely to leave their current roles for an employer investing in employee development. Moreover, retention rates rise 30-50% for companies with strong learning cultures.
2.?Addressing?skill gaps?within the workforce can keep the organization competitive, especially when responding to business challenges and changing market demands. In?Korn Ferry’s “Future of Work,” report the skills gap is a trillion-dollar problem, predicting that the U.S. alone will miss $1.748 trillion in revenue by 2030.?
“The purpose of learning is growth, and our minds, unlike our bodies, can continue growing as we continue to live.” Mortimer Adler
#.HR’s Role in True and Sustainable Employee Training and Development?
HR plays a crucial role in training and developing the workforce. This involves several key responsibilities:
Managing training budgets:?HR managers create and manage training budgets, covering the cost of developing and implementing learning programs, purchasing books and software, and indirect expenses such as salaries for L&D specialists and logistics.
“Tell me and I forget. Teach me and I remember. Involve me and I learn.” Benjamin Franklin
#.Methods of Employee Training:
Training method??? ??????????? Description
Gamification:??????????? ?????????? Incorporating game-like elements for increased engagement.
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“Learning is the only thing the mind never exhausts, never fears, and never regrets.” Leonardo da Vinci
#. 7 Steps to Develop an Employee Training Program:
Here are the steps for HR when developing an employee training program:?
1. Conduct a needs assessment and training analysis
HR conducts performance evaluations for employees, which involves assessing the performance and competencies of individuals against the expectations of their roles and responsibilities.
HR compares the targeted skills and competencies for each role with employees’ actual skills. This comparison helps identify skill gaps or areas where employees may need further development to meet their roles’ requirements or improve their performance.?
2. Set clear training objectives
HR must collaborate with the managers to develop clear objectives to understand the current and future business goals. From there, they must define the learning outcomes of the training programs to align with company priorities.
The alignment of training initiatives and company objectives helps ensure that training programs contribute to the organization’s overall success.?
3. Design tailored training curriculaThe alignment of training content and curriculum with defined learning objectives, along with the consideration of key topics, ensures that the training program is purposeful, effective, and relevant.
Outlining the essential topics, concepts, and skills guarantees that the training focuses on the most critical areas. It also maximizes the potential for participants to gain the targeted skills and apply them in their roles.?
4. Incorporate blended learning approachesDetermine the most appropriate instructional methods for training delivery. The methods can include presentations, hands-on activities, group discussions, role-plays, case studies, videos, online modules, or a combination of these approaches.
The choice of instructional methods should align with the learning objectives and cater to the preferred learning styles of the participants.
5. Leverage technology for training deliveryUsing technology for training delivery can enhance the effectiveness, accessibility, and flexibility of training programs like LMS (Learning Management System), virtual conferencing tools, multimedia presentations, simulations//VR, mobile apps and e-learning modules.?
6. Implement the training programCreating a training schedule and timeline involves planning and organizing the sequence of training activities and allocating timeframes for each task. Here are the steps:?
1.???? Divide training content into different modules and arrange its sequence
2.???? Estimate the amount of time needed to complete each module
3.???? Specify the training activities for each module
4.???? Build a training calendar to map out training activities over a period of time
5.???? Communicate training schedule and time with trainers, participants, and other relevant stakeholders
6.???? Regularly monitor the progress of the training program and make adjustments as needed?
Provide ongoing support and feedback:
Continuous monitoring and feedback post-training is critical to reinforce the application and retention of the newly-acquired skills.?