2025: The Year AI Agents Disrupt Market Research – A DeepSeek Moment for the Industry?
Aneesh Laiwala
Senior Leader in Market Research & Global Operations | AI in MR | Expert in Change Management, Post-Merger Integration, and Business Transformation
“Why Should I Even Conduct This Research?”
If you’re in the market research industry, chances are you’ve heard this from clients:
?? “Why should I conduct this research when I can get most of the information in other ways?”
Instead of asking, "Do you like this product?", brands can now use AI to ask: ?? "What do you need, and how can we create it together?"
The role of traditional market research is at risk. If 2024 was the warning, then 2025 and beyond is the year MR firms either evolve or get wiped out—just like how DeepSeek’s AI-driven stock trading is threatening hedge funds and investment firms worldwide.
How AI Agents Are Taking Over Market Research
AI isn’t just a tool—it’s the market researcher itself. The entire research pipeline—from questionnaire design to analysis and reporting—is being automated. Time is not far-away when humans will need to upskill so as to assist AI agents!
? 1. AI-Generated Surveys – No More Questionnaire Design
?? AI-powered research agents:
?? Implication: Survey designers may become obsolete, as AI can create optimized surveys in seconds.
? 2. Real-Time Data Visualization – No More Static Reports
?? AI agents can:
?? Implication: Manual report generation will die—AI-powered dashboards will replace static reports.
? 3. AI-Driven Advanced Statistical Analysis – No Need for Data Scientists
Advanced statistical analysis, once handled by specialized analysts, is now fully automated.
?? AI agents can:
?? Implication: Traditional data analysts will be replaced by AI models that structure and analyze data on their own.
?? New AI Skill Needed: Understanding Data Structures
For AI to work effectively, data must be structured in a way that maximizes insights. Market researchers now need to understand how data structures work—including:
?? A market researcher with AI expertise must now think like a data architect—because AI is only as good as the data it receives.
? 4. AI-Powered Executive Summaries – No More Manual Data Interpretation
?? AI now:
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?? Implication: Traditional insight managers and analysts will struggle to stay relevant as AI-driven automated reports take over.
? 5. Holographic AI Avatars – Focus Groups Without Moderators
Forget expensive focus groups. AI-powered holographic moderators now:
?? Implication: The role of qualitative researchers and focus group moderators is shrinking— AI can conduct consumer discussions without human involvement.
? 6. AI-Driven Social Listening – Who Needs Surveys Anymore?
AI-powered social listening tools are making surveys redundant by collecting real-time insights from millions of conversations.
?? AI social listening agents:
?? Implication: Why conduct a survey when AI already knows what consumers think? MR firms that don’t integrate social listening into their research strategies will fall behind.
? 7. AI-Powered Co-Creation: The End of Traditional Brand Testing
For decades, brands launched products and then tested them. Now, AI flips that process—helping companies co-create brands and products with consumers before production even begins.
?? How AI-Powered Brand Co-Creation Works:
1?. Social Elicitation Instead of Surveys – AI listens to millions of online conversations, identifying unmet needs in real time. 2?. Generative AI for Product Ideation – AI turns consumer insights into product concepts, packaging, and messaging. 3?. Holographic AI for Consumer Collaboration – Brands can test virtual product prototypes with AI-powered focus groups before physical production.
?? Implication: Brands no longer need to react to feedback after a launch. Instead, AI-driven co-creation ensures that products are developed based on real-time consumer demand—making traditional brand testing obsolete.
A DeepSeek-Style Disruption: Will MR Firms Collapse in 2025?
Just like DeepSeek’s AI-driven stock trading is disrupting hedge funds, market research firms face an existential crisis.
?? The Risk for MR Firms 1?. Mass Layoffs – Agencies dependent on human-led processes will see their teams shrink rapidly. 2?. Revenue Decline – Clients will prefer AI-driven research platforms that provide faster, cheaper insights. 3?. New AI-First Competitors – The biggest threats to MR firms won’t be traditional competitors—they will be tech startups offering fully automated insights solutions.
?? The Opportunity for AI-Ready MR Firms 1?. AI-Augmented Researchers – The new generation of market researchers must specialize in AI, automation, and data restructuring. 2?. Faster, AI-Driven Insights – Companies that integrate AI into every research phase will lead the industry. 3?. New Business Models – Subscription-based AI-powered, self-serve research tools will become the norm.
Final Thought: Recognizing the Risk – Don’t Become the Next Nokia
Market research companies must acknowledge the risk AI poses to their business. The belief that “Market research companies will always be required” is dangerous—it ignores the paradigm shift already happening.
?? Remember Nokia? They believed mobile phones would always need physical keyboards. They didn’t adapt fast enough to touchscreen technology, and their dominance collapsed overnight.
Market research firms risk the same fate if they fail to act now.
?? An AI roadmap is no longer optional. ?? AI-enhanced market research tools are the future. ?? The question isn’t whether AI will disrupt market research—it’s whether your firm will survive.
?? Will your company adapt, or will it become another casualty of AI’s takeover in 2025?
In my next article, we will explore how AI-powered tools like GPT-4o and Claude 3 are transforming market research and statistical analysis. We will do a comparison of their capabilities and how you can leverage AI into your project life cycle. Look at some use-cases too. In addition, what skill sets you will need to develop to be relevant and differentiate your research teams.
Founder & CEO | AI/Gen-AI | Market Research Tech | Insight250 Winner | ESOMAR Council Member | ESOMAR AI Taskforce | Thought Leadership | Speaker
1 个月Agentic AI is going to be a real disruptor. AI strategy is not going to be an option for MR agencies.