2024: Zelros - a year in review

“2024 has been a remarkable year for Zelros, and we are grateful for your support. Not only have we significantly grown our customer base, but we have also demonstrated that we have built a profitable business!? We will continue to deliver outstanding value to banks and insurance companies. A new generation of software, empowered by responsible AI, will significantly simplify the daily tasks of your client-facing team that includes bank advisors, insurance producers, call centers, and direct digital channels. As we approach the end of the year, it's a great time to reflect on some of our milestones, and we certainly couldn’t have done it without you! “- Damien Philippon , CEO of Zelros

So, let’s take a walk down memory lane together! :)

Each year, we launch three major product releases. This year, we introduced Blue Moon, our latest product version, successfully bringing everything together to achieve this impressive goal. With the new 4-in-1 AI solution, insurance producers and bank advisors can seamlessly operate and leverage our 4 powerful capabilities either in their own CRM or in Zelros' standalone solution.

• Magic Questions – to efficiently identify customer needs through targeted questions
• Magic Recommendations – to provide better advice on banking and insurance products by leveraging hundreds of real-time recommendations
• Magic Answers – to get instant and accurate answers with sources directly from your data and documentation
• Magic Automation – to automate your processes using workflows, allowing your producers or advisors to focus on improving customer satisfaction.

And the ROI with Zelros is very evident.

1. A leading bancassurance measured a 30% productivity gain in their insurance call center?
2. A leading mutualist achieved tremendous progress in timely and personalized protection advice, reflected in a 30% growth in cross-selling.

Top-tier banks and insurance appreciate the Zelros AI solution! So do top-tier industrial analysts.

This year, Zelros is listed in both AI Fintech 100 (listed by by FinTech Global )and? CB Insights ' insurance GenAI value chain report as an AI solution for distribution

Our achievements would not be possible without our partners!

Last year, we were honored to be named 微软 ’s Partner of the Year in the Financial Services sector. This year, we strengthened our partnership with Microsoft and expanded our collaborations with Amazon Web Services (AWS) and IBM , among others.

• One of the highlights this year is our participation in the Gen AI Zone with Amazon Web Services (AWS) at the AI for Finance - Grand Palais

And we didn't stop there! In June, we hosted our annual event that brought together the banking and insurance ecosystem to share insights on GenAI use cases in France. The topics covered were diverse, our speakers were experts in their fields, and the audience was highly engaged. A heartfelt thank you to our speakers for making this event possible. And for you, our readers, it’s never too late to rewatch the replay. ?? [Full Replay] Forum GenAI pour les banques et assurances

Here was our A-star lineup! :)

? Gael Varoquaux- Research Director, Inria

?Bénédicte Crété-Dambricourt - DRH Groupe - Groupama

?Norbert GIRARD - Secrétaire général - Observatoire de l’Evolution des Métiers de l’Assurance

?Francoise Soulie-Fogelman - Scientific Advisor at Hub France IA

?Aldrick ZAPPELLINI - Chief Data Officer - Groupe Crédit Agricole

?Thierry. Champéroux - Chief Data Officer - MAIF

In the US, we had a great time at InsureTech Connect ! Always a great opportunity to reconnect with familiar faces and make new connections at ITC Vegas!

And in Canada, we were honored to welcome the Groupe Crédit Agricole delegations to Montreal this year with Business France Tech - North America and CCI Fran?aise au Canada - CCIFC !

That’s pretty packed for 2024!?

We're excited for 2025, and it's just around the corner! To kick off the year strong, we're moving our annual event to February.

This Forum will dive into the ROI of AI, giving everyone a chance to exchange ideas, explore future use cases, and reflect on 2024's investments.

Don't miss out—sign up today! The event will be in French and available both in person in Paris and through live streaming. Looking forward to seeing you there!

Hear our speakers from Groupe BPCE , AssurOne , MGEN , Malakoff Humanis , Groupe Covéa , Matmut , Crédit Agricole Assurances , AéSIO mutuelle