2024 wrap-up: what we learned this year
It’s nearly time to put the festive out of office on, get the mince pies out the cupboard and mark the end of another year.
And it’s fair to say 2024 has been an eventful one in the world of technology and business. This year, we’ve seen AI develop greater capabilities, cyber security become increasingly important and more companies navigating what ‘digital transformation’ actually means for them. In the middle of that, Microsoft have unveiled countless updates across their product stack, making the latest innovations accessible for businesses across industries.
So, we wanted to share some of the biggest things we’ve learned in 2024 that could also inspire your next steps in 2025. Keep reading for helpful tips for our experts and new announcements to look out for next year!
Efficiency is everything
Most businesses faced challenges in 2024, stemming from rising costs, financial uncertainty, skills gaps and beyond. Being able to operate efficiently, with smart processes that drive productivity and minimise costs, has proven crucial to overcoming these obstacles.
This isn’t going to change into 2025. Businesses must find the gaps in their operations and identify opportunities to streamline with the right solutions – including AI and agile, connected systems.
Business IT is changing, fast
IT is the backbone of any organisation. But it’s had to adapt to the rise of AI, automation, cyber attacks and data in recent years. As a result, the IT landscape looks very different.
Mastering your IT processes and infrastructure now will prove crucial to your ability to welcome new technology, protect your business and overcome internal hurdles.
Copilot is getting even more powerful
Microsoft have been investing time and money into Copilot for some time now, and 2024 was another big one for the AI assistant.
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We’ve seen new AI power introduced across the Microsoft ecosystem, the ability to create custom bots with Copilot Studio and the announcement of autonomous Copilot Agents.
And at the Ignite Conference, held only last month, even more Copilot capability was announced. Read our overview of the event and find out what’s coming.
Cyber criminals are coming for small businesses
While we all know we should take cyber security seriously, it often falls way down in the priority list. But, backed by AI and motivated by the value of business data, cyber criminals are more threatening than ever before.
Even the smallest businesses are now targets, with criminals able to use AI to mount low-effort, powerful attacks that can easily catch staff out. And the consequences can be disastrous.
… and Infinity Group are here to help!
2024 has been a bumper one for Infinity Group. We gained Microsoft Inner Circle membership, were a finalist for the Business Central Partner of the Year and received our third Microsoft specialisation. That’s on top of an acquisition and being named one of the Sunday Times Best Places to Work!
But our highlight this year by far has been working with our clients, partners and supporters. We’ve worked on innovative projects with amazing businesses to drive long-term transformation and ease internal pains.
As we look ahead to a new year, we can’t wait to continue this work and help more organisations to embrace technology and generate results in 2025. Get in touch if there’s something we can help you with.