2024 in Review: Key Insights + Happy Holidays

As we wrap up another year, we want to extend our gratitude to our customers, partners and dedicated teams for your continued partnership. Your trust and collaboration have been invaluable, and we look forward to building on our successes together as we move into 2025.?

Acknowledging that 2024 has seen continued macro-economic pressures in many countries, geopolitical instability, and constant regulation, change, and innovation in the payments industry—all of which have kept us focused—we are pleased to share some of the key highlights for TNS’ Payments Market division:?

• Launched our Complete Commerce capability, enabling customers to accept, connect, and orchestrate transactions seamlessly—helping to reduce total cost of ownership, simplify vendor complexity, and drive business value across the value chain.?

• Strengthened security features to align with PCI DSS 4.0, providing robust protection against fraudulent attacks.?

• Achieved significant growth, with transaction volumes increasing by 91% year-over-year, all processed over our secure, PCI DSS-certified network—an industry-leading standard we've upheld for 18 years.?

This year, we've also introduced over 40 updates across our Accept, Connect and Orchestrate portfolios, enhancing our capabilities and delivering greater value to our customers. ?

Accept Portfolio?

• Expanded certifications to enable PIN on glass functionality across our Ingenico range of terminals.?

• Extended APM integration certifications to support a broader range of alternative payment methods.?

• Introduced portal enhancements to improve reporting and self-management capabilities.?

• Developed flexible online pricing options tailored for parking customers.?

• Enhanced QR code entry capabilities to meet evolving customer needs.?

Connect Portfolio?

• Delivered significant upgrades to our TNSOnline platform, including enhanced multi-factor authentication (MFA), new key performance indicators (KPIs), APIs for third-party integration, customer notifications, incident management, and other self-service features.?

• Enhanced Global Wireless Access across regions.?

• Upgraded the TNSLink for Unattended platform with greater functionality.?

• Launched a SASE-based internet breakout that is configurable on a self-service basis.?

• Partnered with NCR Atleos to enhance global support for hardware maintenance and complex installations.?

• Partnered with Fortinet to provide secure retail networking through SD-WAN technology, enabling businesses to adapt to evolving connectivity needs.?

Orchestrate Portfolio?

• Expanded our orchestration portfolio with a cloud-native payment orchestration solution in Q4. This API-driven, single-platform solution enables unattended merchants to streamline their payment ecosystems, build flexible payment stacks, and scale their businesses seamlessly.?

But what we are most proud of is the service and support we provide for our customers. As the holiday season approaches, we’re focused on ensuring stability and resilient connectivity to keep transactions flowing smoothly during this peak period. Backed by high-speed, reliable solutions and experienced global support teams, TNS is here to ensure your end-of-year operations run seamlessly and securely.

From everyone at TNS, we wish you and your loved ones a happy holiday and safe and bright year ahead. ?

Some Other News From Us…

New PCI-DSS Certified, Managed COIN Payment Network for the Australian Payments Community? ?

TNS has partnered with Australia’s payments industry to provide a PCI-DSS certified, fully managed network for AusPayNet’s Community of Interest Network (COIN). This exclusive collaboration enhances network security, reliability, and availability for essential payment transactions across the country. Every BECS debit, eftpos, BPAY and cheque transaction in Australia now relies on the TNS end-to-end managed network service to securely transport essential real-time authorization and settlement files. Leveraging advanced SD-WAN technology, TNS’ managed COIN network offers 99.999% uptime and provides robust tools for real-time visibility, ensuring dependable service at scale. Read our press release to learn?more.

New High-Availability Connectivity Solution

We’re pleased to introduce a new feature to our TNSLink for Unattended solution, now available to provide enhanced connectivity and reliability. This latest addition to our Connectivity portfolio combines a primary Ethernet connection with a dual-SIM wireless backup on a single radio, offering seamless failover options to ensure uninterrupted service to your business. This high-availability solution empowers businesses with greater network resilience and flexibility, supporting their critical connections with confidence. Read more about our TNSLink for Unattended solution.

Connecting at Industry Events

Over the last year, we’ve participated in leading events across the payments and networking industry and hosted a few of our own too, exchanging insights and learning from industry leaders at gatherings like Refuel in APAC, Paris Retail Week in France, NACs in the U.S., and Salone dei Pagamenti in Italy, plus many more. We're also thrilled to celebrate the success of our customers, including award winners at the Parking Awards in Australia. We look forward to meeting even more of you in the coming year. Visit our Events, Webinars, and Podcasts page to see where we’ll be next.

Thank You

Thank you for reading, and we look forward to another year of shared success! You can follow us on LinkedIn to get our latest news and insights. If there’s anything we can assist you with, please don’t hesitate to reach out.?

Best regards,

TNS Payments Market Team