2024 February

2024 February

Nominations Now Open

The 2024 Australian Retail Innovations Awards nominations are now open, and we are proud to invite entries. If your business excels in customer experience, leads in retail strategy insights, or pioneers digital in-store experiences, this is an opportunity for recognition.Nominees can compete in seven categories, with finalists gaining access to the 2024 Global Retail Innovations, receiving a complimentary ticket to Retail Fest on the Gold Coast, and being featured in the Australian Retail Innovations whitepaper and getting entered into the Global Retail Innovations awards to receive global recognition with our 20+ global partnerships - Ebeltoft Group . NOMINATE NOW

2024 Consumer Trends | To-be Customer-centric

In this volatile market, the essence of competition for retailers lies in a deep understanding of their customers, emphasising the critical nature of a customer-centric approach. Anastasia Lloyd-Wallis, our Head of Insights, with her extensive 15+ years of experience, underscores this through her research. She advocates for retailers to adapt to the evolving consumer landscape, ensuring their strategies are finely tuned to meet these changing needs.

Click to watch her insights now, to foster a connection that resonates with consumers and secures your place in the competitive arena.

Amber | Double-digit growth with Retail Doctor Academy Bespoke Training

Discover how Retail Doctor Academy's bespoke training program led to double-digit growth for Amber Tiles, as shared by CEO Peter Sinodinos.

By enhancing product knowledge and sales conversion techniques, we directly contributed to their success story. This example underscores the effectiveness of our customised training solutions in meeting the unique needs of each business, fostering significant improvements and achievements.

Interested in leveraging bespoke training for your team? Contact us at [email protected] or +61 2 9460 2882 to start your journey towards success. WATCH NOW


Essential?Content.

Check out our blog covering exclusive retail content on current trends, insights and hot topics. Discover our upcoming industry events here .


AI's Impact: Future Retail Transformation Explored

Podcast

We are excited to present a session where Brian Walker, CEO of Retail Doctor Group, engages in conversation with Marcella Larson, co-founder and CEO of Woven. This insightful discussion covers:

- The current state and future of AI in retail: separating hype from substance.

-?Practical applications of AI for retailers and consumers, and how it can transform the shopping experience.

- The importance of data management and the role of AI in personalising customer interactions and driving sales.

We hope you enjoy this session! LISTEN NOW


Selling With Neuroscience: How the Brain Influences Consumer Behaviour

Blog

We are delighted to share insights from our Head of Consumer Insights, Anastasia Lloyd-wallis, on the pivotal role of the Limbic brain in retail decision-making. In her enlightening article, Anastasia delves into the importance of fostering emotional connections with consumers. She highlights how emotions, rather than rationality, predominantly influence purchase decisions and brand loyalty. READ HERE


Learn From the Best of the Best

We understand what makes retailers and brands successful.

Our CEO, Brian Walker, presented the topic of the Future of Retail at the Australian Toy Association Toy Fair in Melbourne on Monday, 12th February.

Our COO and Head of Insights, Anastasia Lloyd-Wallis, has been invited to present the Consumer Insights at Paramount Liquor Re:Tail event in Melbourne on Tuesday, 27th February.

If you're looking for inspirational and engaging retail keynote speakers, download Anastasia and Brian's speaker packs below or email [email protected] or call +61 2 9460 2882 to book today.


In the Media.

Latest Retail News and Media Commentary

Our CEO Brian Walker was recently interviewed by The New Daily , where he shared his insights on the primary task for the new Woolworths boss: Winning Back Customer Trust, which is a significant priority in light of current inflation challenges.

For retail commentary from our experts, email [email protected] or call us on +61 2 9460 2882.


What We're?Discussing.

Read the Trending Topics Our Team of Experts are Talking about on LinkedIn

Brian Walker CEO LinkedIn Top Voice NED

Anastasia Lloyd Wallis Head of Insights & COO

Follow RDG's LinkedIn page, your barometer covering all current trending retail topics and news.


RDG?TV.

Subscribe to our YouTube channel for webinar recordings and insightful retail content.

Click on the images to watch the videos!


Vital?Statistics.

Australian Bureau of Statistics

The seasonally adjusted estimate rose 1.1% compared with January?2023 and rose 1.1% on a month-on-month basis.The following industries changed in trend terms in December 2023 from the previous month:Food retailing -0.1%, Household goods retailing 2.3%, Cafes restaurants and takeaway food services 1.3%, Clothing, footwear and personal accessory retailing 2.4%, Department stores 1.7%, and Other retailing 1.7%.The following states and territories changed in trend terms in January?2024:NSW 0.8%, VIC 1.4%, QLD 0.9%, ACT 1.3%, NT 1.0%, TAS 1.3%, SA 1.7%, WA 0.7%.


As Australasia’s most awarded retail advisory and consultancy firm for over 18?years, we leverage our proven methodologies to guide you to achieving your business goals. Interested in building your business fitness? Get in touch with the retail experts to build your insights driving performance roadmap by calling us on?+61 2 9460 2882?or email [email protected] .

Insights Strategy Operations & Training

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