2024 Contributor Highlight: Kevin Kieller
In this contributor highlight, we cover Kevin Kieller, an analyst and consultant for unified communications and collaboration. Kevin covers UC, collaboration, and AI for productivity. He was Bell Canada's lead UC strategist.
Read his articles below:
Six Key Questions You Should Be Asking of Any AI Companion
AI assistants are becoming more and more prevalent. Here are six questions you should ask before you choose one.
Learning to Live With Your UCaaS LLM, Part 1
How does Gen AI work and how are LLMs trained? Read part 1 of this article by Brent Kelly and Kevin Kieller to find out.
Testing Gen AI Use Cases in UCaaS Platforms, Part 2
Part 2 of this article covers how UCaaS platforms perform in meeting summaries and text refinement.
Assessing the Risks and Rewards of Using Gen AI in UCaaS Platforms, Part 3
Learn about the risks and rewards of Gen AI in UCaaS platforms in part 3 of this article series.
Smart Savings: How to Optimize PSTN Calling within Microsoft Teams
If you are using Teams Phone, you are probably overpaying for PSTN calling.
Operator Connect for Teams: Overwhelming Options for Users
By partnering with telecom providers, Operator Connect simplifies the overall IT management experience, offering a streamlined approach to managing calls, numbers, and voice services, all within the familiar Teams interface.
How to Get People Back in the Office? Ask Them What It Takes.
Learn how to balance employee, business, and shareholder needs to get workers back in office.