Service Excellence Awards 2014

After celebrating your customers during this Customer Service Week, today is the day we celebrate you for Service Excellence! In the inaugural ICS - K Service Excellence Awards, we asked the customers to participate in a survey showing what they think about the customer service of organizations in Banking, Telecommunications, Universities, Supermarkets, Public Sector (Government),Petrol Stations and Insurance. The results were amazing and their appreciation for great Customer Service was phenomenal! So, today at the Service Excellence Awards Gala Dinner hosted by ICS – K from 6:30PM at Crowne Plaza Hotel, we will be awarding those who customers gave a thumbs up for great customer service!

We would like to extend our invitation to you to come witness the celebration of Service Excellence today. Attendants will be treated to be many raffle prizes including:

1. Tickets to the next show ‘Revenge’ Running from the 18 – 20 October from the Festival of Creative Arts
2. Dinner for 2 at the Crowne Plaza Hotel courtesy of the Crowne Plaza Hotel
3. A bottle of wine from Mega Wine & Spirits Limited
4. Half-Day Training for 10 members of staff: ‘Utilizing online media for Business’ courtesy of Voila Digital
5. ‘Shadows of Dominance’ - Oil Painting on Canvas Courtesy of Sammy Lutaya
6. Branded Mug courtesy of Lucy Kiruthu – Evolve
7. The Book, ‘Customer Service at its Best’ by Lucy Kiruthu
8. 2 nights for 2 on Full Board at the Voyager Beach Resort, Mombasa courtesy of the Heritage Hotels
9. 2 nights for 2 on Full Board at the Voyager Ziwani, Tsavo West courtesy of Heritage Hotels
10. 2 Nights for 2 on Full Board at the Great Rift Valley Lodge & Golf Resort, Naivasha courtesy of the Heritage Hotels
11. Bottles of wine from KWAL
12. 7 bags with dongles inside - pen drives courtesy of USIU
13. Umbrellas courtesy of USIU
14. Socialnomics Book by ERIK QUALMAN ‘How Social Media transforms the way we live and do business’ courtesy of USIU
15. A free Social Media Audit courtesy of Reach Creatives

So, go on and confirm your attendance at today’s Gala Dinner starting from 6:30PM at the Crowne Plaza. Call Clement on 0712 896 332 or email us on [email protected] to confirm attendance.